Licensing Specialist
7 days ago
Get AI-powered advice on this job and more exclusive features. Work Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once a month onsite ) Start Date: ASAP Schedule: 9:00PM-6:00AM (Manila) M-F Equipment: Company Provided What does a day in the life of a Licensing Specialist like? Perform simple to moderate complex configuration of Salesforce records to ensure customers have access to licenses according to their subscription Update account settings on platforms aside from Salesforce to supplement standard provisioning processes Work closely with Sales & Customer Success teams to answer questions and help with subscription management issues Apply critical thinking skills to identify internal errors, and troubleshoot customer licensing issues. Monitor the Onboarding email inbox and respond with appropriate level of escalation and urgency to the team Manage Provisioning Case and Support Request Queues Submit tickets to relevant teams for resolution of out of scope issues Maintain accurate account information to assist in reporting and process management What are the required qualifications for a Licensing Specialist? A bachelor’s degree in computer science, information technology, or a related field. Alternatively, earned Short-Course/Degree or Vocational Degree 1-2 years Minimum number of years of experience on a similar role or CSR role in IT or SaaS industry Experience with cloud-based / SaaS solution technical support (Salesforce.com / Office 365 etc.) is an advantage. Experience as Salesforce end-user or similar CRM tool Background in renewal management and/or subscription management role Expresses ideas and suggestions in an organized and concise manner. Produces documents that are clear, concise, and grammatically correct. Solicits and readily accepts constructive feedback. Researches and collects appropriate data points for effective decision-making. Readily makes recommendations and includes necessary documentation and material to support conclusions. Supports team decisions to implement changes, suggestions, improvements, and solutions. Encourages and supports the exploration and application of best practices Eye for detail especially while configuring License records. Time-management skills are required, as well as the ability to handle multiple tasks. Ninja Perks and Benefits *Full time employees Competitive compensation Adherence to government-mandated benefits Retirement Savings Program with Company Matching Life Insurance Paid time off, birthday leave Bonus and incentive plans Opportunities for skills training and personal and professional development Employee Referral Program Beautiful office space Free lunch provided daily Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready? For instant interview: Disclaimer: The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law. #J-18808-Ljbffr
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Licensing Specialist
1 week ago
, Metro Manila, Philippines JPMorganChase Full timeJob Description Be a part of Asset and Wealth Management as a Licensing Specialist in US Private Bank now! As a Licensing Specialist within Asset and Wealth Management as a part of the US Private Bank, you will ensure strict adherence to the firm’s risk and controls policies while managing all aspects of licensing administration and documentation. You will...
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License Compliance Specialist
1 week ago
, Metro Manila, Philippines Bentley Systems Full timeWe are looking for Compliance sales specialists to join the Bentley Systems License Compliance team. The team’s goal is to monetize usage in situations where: 1) there is no contractual relationship between Bentley and the software pirate, and 2) there is a contractual relationship between Bentley and the non-compliant user. The Two Main Elements Of The...
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Licensing Specialist
4 weeks ago
, Metro Manila, Philippines SupportNinja Full timeWork Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once a month onsite) Start Date: ASAP Schedule: 9:00PM-6:00AM (Manila) M-F Equipment: Company Provided Responsibilities Perform simple to moderately complex configuration of Salesforce records to ensure customers have access to licenses according to their subscription Update account settings on...
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Licensing Specialist
2 days ago
Manila, National Capital Region, Philippines JPMorgan Chase Full time ₱1,200,000 - ₱3,600,000 per yearBe a part of Asset and Wealth Management as a Licensing Specialist in US Private Bank nowAs a Licensing Specialist within Asset and Wealth Management as a part of the US Private Bank, you will ensure strict adherence to the firm's risk and controls policies while managing all aspects of licensing administration and documentation. You will monitor and report...
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Licensing Specialist
4 weeks ago
Manila, Philippines SupportNinja Full timeWork Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once a month onsite)Start Date: ASAPSchedule: 9:00PM-6:00AM (Manila) M-FEquipment: Company Provided BASIC JOB SUMMARY: Responsible for driving the global provisioning of Conga customer’s licenses both for production and sandbox org. They provide auxiliary support to Renewal Manager by performing the...
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Healthcare Licensing Specialist
1 week ago
, , Philippines Cynet Corp Full timeThe Cynet Philippines Locum Credentialing team is looking for a Licensing Specialist that will compile required documents, research necessary information and interact with licensing boards in order to obtain medical licenses in states where providers have been placed in a permanent placement job. Responsibilities: Complete medical license applications and...
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Licensing Specialist
7 days ago
Manila, National Capital Region, Philippines SupportNinja Full time ₱900,000 - ₱1,200,000 per yearWork Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once a month onsite)Start Date: ASAPSchedule: 9:00PM-6:00AM (Manila) M-FEquipment:Company ProvidedResponsibilities of a Licensing Specialist:Perform simple to moderate complex configuration of Salesforce records to ensure customers have access to licenses according to their subscriptionUpdate account...
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Licensing Specialist
3 hours ago
Manila, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per yearJOB DESCRIPTIONBe a part of Asset and Wealth Management as a Licensing Specialist in US Private Bank now As a Licensing Specialist within Asset and Wealth Management as a part of the US Private Bank, you will ensure strict adherence to the firm's risk and controls policies while managing all aspects of licensing administration and documentation. You will...
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License Compliance Specialist
1 week ago
Manila, Philippines Bentley Systems Full timeLicense Compliance Specialist Location: Hybrid - Philippines Position Summary We are looking for Compliance sales specialists to join the Bentley Systems License Compliance team. The team’s goal is to monetize usage in situations where: 1) there is no contractual relationship between Bentley and the software pirate, and 2) there is a contractual...
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QA Specialist- Licensed Chemist
3 weeks ago
, Laguna, Philippines The Pacific Meat Company Incorporated Full timeAbout the role About the role This full-time QA Specialist - Licensed Chemist role at The Pacific Meat Company Incorporated' in Binan City Laguna is an exciting opportunity to join a leading organisation in the Manufacturing Industry. As a key member of the Quality Assurance, you will play a vital part in ensuring the highest standards of product quality and...
