
Otp/ virtual- Call Center- With/ without exp
1 week ago
Responsibilities
- Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
- Accurately document customer interactions, transactions, and order details within the system.
- Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
- Support a positive and team-oriented work environment.
- Perform basic troubleshooting tasks when required.
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CSR - Sales Account
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CSR - Open for HS Graduates
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Call Center
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Morong, Philippines Metacom Full timeOverview Responds to call questions and complaints using usual scripts and procedures. Responsibilities Gathers information, researches/resolves queries and logs customer calls. Communicates relevant alternatives for completion in a timely fashion. Informs clients about expert services to choose from and determines customer requirements. Provides purposeful...