Payment Posting Specialist

Work Setup: 100% Onsite Work Schedule: Mon to Fri, 9:00 PM to 6:00 AM (Nightshift) Duties and Responsibilities: The Payment Posting Specialist is responsible for accurately posting and reconciling payments from payers and patients to patient accounts. This role ensures the timely and correct application of funds received via electronic remittance advice (ERA), lockbox, and manual checks. The ideal candidate will have experience in the infusion or healthcare space and a strong understanding of insurance remittance, EOBs, and patient billing. Accurately post payments and adjustments to patient accounts from ERA files, paper EOBs, and patient payments Reconcile daily deposits and ensure all payments are applied in a timely and accurate manner Review and resolve payment discrepancies and denials in coordination with billing and collections teams Collaborate with payers and internal teams to resolve posting issues, including misapplied or missing payments Ensure compliance with payer guidelines and internal controls related to posting and reconciliation Maintain thorough documentation of payment activities for auditing and reporting purposes Assist with month‑end close processes and reporting as needed Respond to internal and external inquiries regarding payment posting Continuously monitor accounts for posting errors or irregularities and take corrective actions Qualifications: Minimum of 2 years of experience in medical billing or cash posting, preferably in an infusion or specialty healthcare setting Strong understanding of EOBs, ERAs, and healthcare payer remittance processes Familiarity with infusion‑specific billing systems and payer types (Medicare, commercial, specialty pharmacy, etc.) Proficiency in Microsoft Excel and experience with billing software (e.g., WeInfuse, Kareo, AdvancedMD, Waystar, or similar) Excellent attention to detail, organization, and time management skills Strong communication and interpersonal skills Ability to work independently and collaboratively in a fast‑paced environment About Intelassist Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US‑based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high‑level operations, while our Manila‑based team offers over 15 years of experience in delivering exceptional support to global enterprises. Our coast‑to‑coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients. At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region’s finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes. With a workforce of slightly over 1,000 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family‑like, high‑energy work atmosphere that our candidates seek. At Intelassist, we specialize in sourcing, training, and retaining top‑tier talent, each exclusively dedicated to meeting our clients’ unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings. WHY INTELASSIST? We grow together. We value your effort. We aim to empower you. #J-18808-Ljbffr