Lead - Sales & Tech

3 days ago


Mandaluyong, Philippines Sutherland Global Full time

Company Description: AtSutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add aSales & Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team of support professionals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description: As a Sales and Tech Lead, you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue. Leads in this role get to: Empower the Work: Provide Sales and Support to team members through: Updating the team on a need-to-know basis with the most up-to-date product and process information. Identify and escale cases requiring engagement levels within the next level of support. Review and assess cases. i.e., NPS/RCR/Refund Scrubs and other relevant cases. Provide awareness to Team Managers for any employee knowledge gap opportunities for coaching. Provide Subject Matter Expertise through: Queue and Aux Monitoring: Provide immediate assistance to shorten handling time/omit unnecessary offline activities. Provide real-time support on Slack, Teams or On-Site for all consultants (i.e., Refunds/


  • Lead - Sales & Tech

    6 days ago


    Mandaluyong, Philippines Sutherland Full time

    Company Description AtSutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add aSales & Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team...


  • Mandaluyong, Philippines Sutherland Full time

    Company Description At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sales & Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance...

  • Lead - Sales & Tech

    2 weeks ago


    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱80,000 - ₱120,000 per year

    Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sales & Tech Lead/SME who will assist the Team Manager to lead, develop and motivate a high-performance team...


  • Mandaluyong, Philippines Sutherland Full time

    A customer service firm is seeking a Sales & Tech Lead/SME in Mandaluyong. The role involves managing performance, providing sales support, and leading a high-performance team. Candidates must have technical sales and customer service experience, good English skills, and a proactive attitude. This position promotes a fun and energetic culture and aims to...


  • Mandaluyong, Philippines Sutherland Full time

    A global service provider in Metro Manila is seeking a Sales & Tech Lead/SME to enhance team performance and customer satisfaction. The ideal candidate will have technical sales experience and strong communication skills. Responsibilities include providing support to team members, handling escalated cases, and driving sales strategies to meet business goals....


  • Mandaluyong, Philippines Sutherland Global Full time

    A global service provider in Metro Manila is seeking a Sales & Tech Lead/SME to improve team performance and customer satisfaction. The role involves providing sales and technical support to team members, managing escalated inquiries, and enhancing operational effectiveness. Successful candidates will have significant technical sales experience and strong...

  • Team Manager Tech

    4 weeks ago


    Mandaluyong, Philippines Sutherland Global Full time

    Company Description: Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Tech & Sales . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description:...

  • Team Manager Tech

    4 weeks ago


    Mandaluyong, Philippines Sutherland Full time

    Overview Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Tech & Sales . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities Managers in...


  • Mandaluyong, Philippines Sutherland Global Full time

    Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve...

  • Sales Lead

    11 hours ago


    Mandaluyong, Philippines Busy Bee Cleaning Solutions, Inc. Full time

    BRIEF ROLE SUMMARY: SALES LEAD The Sales Lead will be responsible for handling the group to drive growth and achieve targets. He will be required to have excellent people skills, as well as experience in sales. This person will need to work independently and is expected to deal directly with the Management. He shall be responsible for generating new...