
Application Support Analyst
11 hours ago
Overview Lexmark is now a proud part of Xerox, bringing together trusted names and decades of expertise into a bold shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways on a global stage. Responsibilities Lead end-to-end production operations for Order to Cash systems and enterprise legacy applications (XTRC, XCL). Oversee daily support for platforms including Oracle EBS Service Contracts, Siebel CRM, Collections, FAS Billing Tool, Lockbox, Hadius, PeopleSoft, iProcurement, RFP systems, Mainframe Finance, Oracle Legacy Applications, TeraData. Act as the Production Gatekeeper for all changes, releases, and deployments, ensuring production readiness. Manage incident, problem, and change management processes using ITSM tools (e.g., ServiceNow). Define, monitor, and report on SLA/CPI/KPI metrics, driving performance improvements across internal teams and third-party vendors. Ensure full compliance with IT governance, security, and audit standards. Lead coordination across internal IT, business units, and multiple service providers. Manage vendor relationships and software portfolios, ensuring contractual and service obligations are met. Collaborate with Finance and business stakeholders to capture requirements, address service gaps, and implement process enhancements. Drive operational readiness and support for system upgrades, integrations, and application modernization initiatives. Resolve high-priority incidents impacting critical financial or business systems. Promote a culture of continuous service improvement and innovation in service delivery. Lead, coach, and mentor technical teams, fostering collaboration and excellence in a high-pressure, revenue-critical environment. Qualifications & Expertise Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred). 10+ years of IT Service Delivery or Application Support experience. Proven expertise in managing enterprise and legacy applications across Windows, Linux (Solaris/RedHat), Mainframe, Azure hybrid environments. Deep experience with Siebel CRM, Oracle EBS, OBIA, Collections, Cognos, TeraData, Mainframe Finance, and related tools. Strong understanding of Order to Cash (O2C) business processes and financial operations. Solid background in application development, integration, and database technologies (Oracle, SQL/PLSQL). Familiarity with ITIL practices; ITIL certification is a plus. Strong vendor management, SLA governance, and incident/problem management expertise. Excellent communication, leadership, and stakeholder engagement skills in global, multi-vendor environments. Preferred Tools & Technologies ServiceNow or other ITSM platforms Oracle EBS, Siebel CRM Mainframe (z/OS), Solaris, RedHat SQL/PLSQL, Cognos, OBIA, TeraData PeopleSoft, iProcurement, Lockbox, Hadius How to Apply Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now #J-18808-Ljbffr
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NetSuite IT Application Support Analyst
3 days ago
Philippines Atticus Solutions Full time ₱300,000 - ₱600,000 per yearJob Title: IT Application Support Analyst (Hybrid of Finance and Technical Background)Overview:We are seeking an experienced IT Application Support Analyst with a strong blend of finance and technical expertise to join our global team. This role ensures the smooth operation, optimization, and availability of key business systems across Finance, Accounting,...
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Application Support Analyst
11 hours ago
, , Philippines Lexmark Full timeJoin to apply for the Application Support Analyst (EDI) role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or...
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, , Philippines Tenerity Full timeResponsibilities The Application Support Analyst is responsible for first level response to Tenerity application platforms which including outages, job failures, and enterprise monitoring (file monitoring, job monitoring, file transfer monitoring, etc). Monitoring and assessing potential issues relating to critical services for electronic file transfer,...
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Philippines Peak Support Full time ₱900,000 - ₱1,200,000 per year:Peak Support is seeking a Security Operations Center Analyst to join our team. In this role, you will monitor and respond to security alerts, help mitigate security incidents and support the overall security posture of the organization.As a SOC Analyst, you will work closely with the Information Security team to identify potential threats and escalate...
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NetSuite IT Application Support Analyst
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, Metro Manila, Philippines Atticus Advisory Solutions Inc. Full timeRecruitment Associate at Atticus Advisory Solutions Inc. We are seeking an experienced IT Application Support Analyst with a strong blend of finance and technical expertise to join our global team. This role ensures the smooth operation, optimization, and availability of key business systems across Finance, Accounting, HR, Legal, Learning & Development, and...
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Application Support Analyst
11 hours ago
, , Philippines Lexmark Full timeJoin to apply for the Application Support Analyst (Fin / CRE) role at Lexmark Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting...
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2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Explore numerous analyst positions that match your expertise. Analyst jobs involve data interpretation, reporting, and strategic recommendations. These roles are available across various sectors, providing opportunities for career advancement and professional development. Secure your next analyst job and contribute to data-driven decision-making....
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Senior Application Support Engineer
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, Metro Manila, Philippines JPMorganChase Full timeSenior Application Support Engineer role at JPMorganChase Join our team as an Environments Analyst and leverage your technical expertise to enhance our non‑production environments. Be at the heart of innovation and service excellence, driving improvements and building strong partnerships across global teams. Job Summary As an Environments Analyst, you will...
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, Bulacan, Philippines Buscojobs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a...
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Senior Application Support Engineer
2 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeOverview Join our team as an Environments Analyst and leverage your technical expertise to enhance our non-production environments. Be at the heart of innovation and service excellence, driving improvements and building strong partnerships across global teams. Job Description Job Summary As an Environments Analyst, you will coordinate and implement the setup...