Client Solution Specialist
3 weeks ago
Job Posting 1: Client Solution Specialist CSS (Makati)
Qualifications:
- BS degree in Electrical, Electronics, Instrumentation, IT or relevant field.
- Related experience in technical support and service; fresh graduates willing to train may apply.
- Electrical, Instrumentation and Automation trainings/seminars.
- Excellent problem-solving and communication skills.
- Good understanding of electrical drawings, P&ID, process flow chart and other technical papers.
- Initiative and good work organization.
- Strong documentation skills.
- Willing to travel and be assigned on site.
- Able to attend client requests on weekends and holidays as required.
- Team player.
- Willing to work in Cainta, Rizal.
- Can start ASAP.
Job Type: Full-time
Location: Makati
Note: This summary preserves the core requirements and location indicators from the original posting.
Job Posting 2: Technical Support (Mandarin) – Global Service DeskOverview:
Work for one of the world's largest providers of outsourced (OSAT) semiconductor packaging, design, and test services. Responsible for IT support requests and resolving software, application, network, and account-related issues. Include incident analysis, triage, and SLA-aligned ticket closure. Communicate via email, phone, and chat. Includes global coverage for Amkor locations.
Work information:
- Monday to Friday
- 7AM-4PM
- HMO upon hire
Your success profile includes:
- Proficiency in Mandarin (written and verbal).
- 2 years of related work experience.
- ITIL practices, ServiceNow or equivalent systems.
- Strong presentation and technical computer skills.
- Analytical incident triage abilities.
Location and compensation as listed: Pasig City, ₱900,000 - ₱1,200,000 (Y KMC Solutions). Posted 1 day ago.
Overview:
Tier 1 Technical Customer Experience Advocate; provide real-time support for customers, document cases, and coordinate with Tier 2 for escalations. Focus on clear communication, issue resolution, and SLA adherence.
Responsibilities:
- Customer support via Zendesk and calls with empathy and clarity.
- Troubleshoot hardware/software, provide updates, and escalate when needed.
- Maintain knowledge of products and collaborate with Tier 2 and internal teams.
- Participate in training and mentoring.
Qualifications:
- 2-3 years of technical support experience.
- Remote troubleshooting of hardware/software required.
- Excellent English communication skills.
- Strong problem-solving and customer-first mindset.
Preferred:
- Zendesk familiarity.
- Background in photography, software, or event-related tech a plus.
- Remote team environment adaptability; detail-oriented and organized.
Overview:
Responsibilities include maintaining and troubleshooting computers, printers, and peripherals; preventive maintenance; network peripherals; server loads; software installations.
Qualifications:
- At least 2 years of IT-related degree or higher.
- Knowledge of database software and programming basics.
- Experience with computer and network troubleshooting; Linux server management; WordPress; PF Sense firewall; load balancing.
Overview:
Basic hardware/software troubleshooting; on-site assignment in Paco, Manila and Caloocan. Includes life insurance and on-site parking.
Qualifications:
- Graduate of IT-related program; fresh graduates welcome.
- Willingness to be assigned on site.
- Basic hardware/software knowledge.
Overview:
Multiple non-voice and voice-related technical support roles (Technical Support Specialist, System Specialist, Sales Specialist, etc.). Strong emphasis on customer support for home networking products, WiFi cameras, and related tech.
What you’ll do:
- Handle customer issues via phone, troubleshoot WiFi/ networking products, provide updates, triage to Level-2, document cases, and maintain customer communications.
Requirements:
- Senior High School or higher; 1 year minimum technical support in a BPO; strong English communication; computer and networking knowledge (LAN/WAN, TCP/IP, VPN, OSI).
- Willing to work onsite at BGC, Taguig; willingness to work flexible hours.
- Remote-friendly environment; on-site options available; attention to detail; customer-focused.
Benefits and incentives listed in posting include HMO, performance-based incentives, on-site perks, and more. Salary ranges vary by role and location.
Job Posting 7: Technical Support – IT (Unison Solutions Delivery, Inc.)Location: Pasig / Manila area
Responsibilities:
- Unpacking/packing units; RAM installation; assembly/disassembly; cleaning; resealing for transport.
Qualifications:
- IT-related degree; fresh graduates welcomed.
- Basic hardware/software troubleshooting.
- Willing to be assigned in Paco, Manila and Caloocan.
- Free parking and life insurance offered.
Overview:
Multiple postings about general technical support, including on-site, hybrid, and remote opportunities. Includes typical requirements like IT knowledge, networking, and customer service focus.
What Locations Can I Find These Jobs In?Multiple locations in the Philippines, including Makati, Pasig, BGC/Taguig, Cainta, Rizal, and surrounding areas.
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