Senior Account Manager

2 weeks ago

Taguig, Philippines Satellite Office Full time

About this role:

We are seeking an experienced Senior Account Manager to join our team, based in the Philippines. This role is crucial in maintaining and enhancing our relationships with some of our most important clients, particularly those based in Australia and the US. The successful candidate will be the primary owner of these client relationships, responsible for not only maintaining strong communications and service delivery but also for identifying and driving growth opportunities within these accounts.

This role reports to the Chief Operations Officer who is based in Manila. Some international travel will be required.

Key responsibilities:

  • Client Relationship Management: Serve as the main point of contact for key clients, maintaining long-term relationships and ensuring a high level of customer satisfaction and responsiveness to client needs and concerns.

  • Growth Opportunities: Proactively identify and pursue opportunities to increase revenue within existing accounts by offering new services, expanding service coverage, or enhancing existing service terms.

  • Stakeholder Engagement: Build and maintain strong relationships with C-level and Head of level stakeholders both externally with clients and internally within the organization.

  • Account Management Fundamentals: Oversee the day-to-day management of accounts, including contractual and service level agreement (SLA) management. Ensure the fundamentals of account management are completed to a high standard.

  • Financial and Commercial Management: Manage financial, commercial, and legal discussions with clients, including negotiations, contract renewals, and compliance with all agreements.

  • Client Experience and Value Delivery: Continuously strive to deliver exceptional client service and find new ways to add value to the client-business relationship. Address and resolve any issues or concerns that may arise.

  • Utilization of CRM: Effectively use a CRM to manage client information, communication logs, and action items. Ensure data accuracy and completeness for effective account tracking and reporting.

  • Sales Skills: Utilize sales skills to not only maintain accounts but also expand them. Includes pitching additional services, negotiating contract terms, and closing deals.

Required Qualifications:

  • Experience: Minimum of 5 years in client-facing roles in account management or sales, preferably with prior experience in B2B solutions, software, or outsourcing. A proven track record of managing major client relationships and growing accounts is essential.

  • Language Skills: Outstanding English language skills, both written and verbal.

  • Technical Skills: Proficiency in CRM solutions and familiarity with other sales and account management tools. Highly proficient in MS Office applications.

  • Communication Skills: Exceptional interpersonal skills with the ability to build relationships at all levels of an organization. Strong negotiation and presentation skills.

  • Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Personal Skills & Qualities:

  • Excellent English communication skills, both written and verbal

  • Strong business acumen

  • Results Driven and detail oriented, with strong organizational skills, a sense of urgency, and time management skills.

  • High energy, team orientated

  • Excellent management / organisational skills

  • Precise, accurate, attention to detail a must

  • Ability to work unsupervised

#J-18808-Ljbffr

  • Senior Account Manager

    2 weeks ago

    Taguig, Philippines Seven A.D. Full time

    Seven A.D. is an independent brand communications agency that’s been around since 2010. We work across strategy, creative advertising, digital, design, and outdoor. Our campaigns are known for making noise and building brands, and most of the clients we partner with are leaders in their categories. We’ve been named the 4A’s Independent Agency of the...

  • Senior Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Seven A.D. Full time ₱900,000 - ₱1,200,000 per year

    Senior Account Manager – Seven A.D.About UsSeven A.D. is an independent brand communications agency that's been around since 2010. We work across strategy, creative advertising, digital, design, and outdoor. Our campaigns are known for making noise and building brands, and most of the clients we partner with are leaders in their categories.We've been named...

  • Senior Accountant

    4 weeks ago

    Taguig, Philippines IOPEX Technologies Philippines Full time

    Come for the job and stay for the challenge! We are currently hiring for Accounting Specialist to join our #happyatwork growing team! Openings: • Senior Accounts Payables Specialist • Senior Accounts Receivables Specialist • Accounts Payables Specialist • Accounts Receivables Specialist • Accounting Specialist About the role We are looking for a...

  • Senior Account Manager

    4 days ago

    Taguig, National Capital Region, Philippines Docquity Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe Senior Accounts Manager is responsible for establishing, maintaining, and growing strong external client relationships. This responsibility includes maintaining stable client relationships, achieving growth on existing accounts and maximizing meaningful touchpoints of their clients for their portfolios across the Docquity network. You are...

  • Senior Accountant

    4 weeks ago

    Taguig, Philippines Alas, Oplas & Co., CPAs Full time

    Assistant Manager Human Resources at Alas Oplas & Co., CPAs Responsibilities Perform daily client reconciliations across multiple entities Complete regular bank reconciliations Reconcile company credit cards Manage accounts payable processes and vendor relationships Support Philippines payroll processes, including drafting and review Assist with Philippines...

  • Senior Accountant

    2 weeks ago

    Taguig, Philippines Avia Solutions Group Full time

    Overview Senior Accountant role at Avia Solutions Group . This position is based in the ASG Global Services Philippines office in BGC, Taguig, under a hybrid setup, working in the APAC time zone. Key Responsibilities Financial Reporting and Compliance: Prepare and analyze monthly, quarterly, and annual financial statements in compliance with applicable...

  • Senior Accountant

    4 weeks ago

    Taguig, Philippines Amtec Global Solutions, Inc. Full time

    Overview Job Title: Senior AccountantLocation: McKinley West, Taguig CitySchedule: Morning Shift About Us At AGSI, we believe people are at the heart of every successful business. Since 2012, we’ve been helping US-based companies build high-performing teams through top-notch and cost-effective business process outsourcing services. With over 50 years of...

  • Senior Manager, Accounts Payable

    4 weeks ago

    Taguig, Philippines foodpanda Full time

    Overview Senior Manager, Accounts Payable (CoE) – foodpanda Taguig, National Capital Region, Philippines foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany....

  • Senior Accountant

    4 weeks ago

    Taguig, Philippines Staff Outsource Solutions Full time

    Overview This is a remote position. We are seeking a highly skilled and motivated Senior Accountant to join our dynamic team. This role will be an integral part of our client's accounting operations, supporting the monthly close, financial reporting, and technical accounting processes. The Senior Accountant will also play a key role in driving process...

  • Senior Account Manager

    5 days ago

    Taguig, Philippines Ninja Van Full time

    About the unit The Restock Operations Unit caters to Ninja Restock , which is a business-to-business (B2B) service that enables brands and businesses to distribute supplies seamlessly to their locations and branches. Job Description Ninja Restock+Chill is an operational and account management team in Ninjavan Philippines that provide stock and inventory...