Alorica Batangas

4 weeks ago

Batangas City, Philippines JobsAvenuePH Full time

Job Description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp We value hard work, dedication, and tenure—grow your career with us and be part of our success

Responsibilities
  • Handle inbound and outbound calls professionally.
  • Assist customers with inquiries, troubleshooting, and complaints.
  • Provide accurate information and solutions based on company policies.
  • Document customer interactions and update records.
  • Ensure a positive customer experience and meet performance metrics.
  • No prior call center experience needed – we provide training
Qualifications
  • At least 18 years old
  • High school graduate (old curriculum) or senior high school graduate
  • Willing to work onsite and in shifting schedules

Note: The position may require onsite work and shifts. This listing provides general information about the role.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.

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