Customer Experience Reporting Analyst | Hybrid Cebu

3 days ago

cebu city, central visayas, Philippines Hydro Systems Full-time ₱670,000/year

Dover Business Services in Cebu City, Philippines is hiring a Reporting Analyst in Customer Experience to generate accurate reports from CRM, ERP and Salesforce, and to develop dashboards and scorecards for the team. This role is hybrid and centered in Cebu City with global stakeholders.

The ideal candidate has a Bachelor’s degree and 2–3 years in a Reports Analyst role within BPO or Shared Services, plus strong Excel (Macros/VBA) and preferably Power BI skills.