Sales Compliance Specialist

24 hours ago

Philippines Stfrancis Full time

Analyze sales interactions to identify compliance risks and provide actionable insights for operations and product teams.

Your Role

Here’s what you will be doing:

  • Identify and trend fraudulent activity and compliance issues through interaction analysis.
  • Perform qualitative and quantitative analysis to report on trends affecting customer experiences and business targets.
  • Conduct thorough audits of customer interactions and Expert performance using various lead generation sources, including machine learning models.
  • Process ad hoc requests assigned by Compliance leadership for supporting teams and departments.
  • Clearly and concisely summarize findings through verbal and written communication.
  • Create visual reports to accompany data narratives.
  • Demonstrate Core Values and Leadership Principles.
About You

The company is looking for:

  • Ability to handle sensitive data and discussions professionally and discreetly.
  • Strong language comprehension, verbal, and written communication skills.
  • Strong time management skills.
  • Ability to maintain productivity with minimal direct supervision.
  • Technical skills and ability to learn.
  • Bachelor’s Degree or equivalent work experience in a relevant field.
  • Minimum of 6 months previous experience in compliance, fraud, legal, sales, customer service, quality, or related field preferred.
  • Proficiency in Microsoft Office Suite.
  • Power BI knowledge preferred.
  • Demonstrated ability to consistently achieve all performance metrics.

This job may close before the stated closing date. You are encouraged to apply as soon as possible.

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