Data and Business Intelligence Lead | Pioneer Team

3 days ago

Taguig, Philippines iOPEX Tech Full time

Overview Embrace the innovation with iOPEX Technologies. Join our # team We are hiring for awesome professionals for our # team. The Opportunity We are seeking a skilled and detail-oriented Data & Business Intelligence Lead who will own the end-to-end data strategy and analytics for the renewals pipeline. This includes identifying churn risks, building predictive models, delivering actionable dashboards, and helping cross-functional teams make informed decisions that improve renewal rates, account health, and customer lifetime value. What You’ll Do Data Analysis & Reporting Develop, maintain, and automate dashboards and reports to monitor renewal performance metrics (renewal rates, churn, upsell, downgrades, etc.). Track KPIs and customer lifecycles to identify trends and patterns. Analyze reasons for non-renewals and provide data-backed recommendations to mitigate churn. Business Intelligence Strategy Design and implement scalable BI solutions that support the renewals team in proactive account management. Work closely with Customer Success, Sales, and Finance to provide insights into forecasting, pipeline health, and revenue recovery opportunities. Build models to predict customer churn, renewal probability, and retention ROI. Renewals Forecasting & Optimization Create models and tools for renewal forecasting based on customer behaviour, product usage, support interactions, and payment history. Work with Revenue Operations to refine renewal strategies and account segmentation. Conduct A/B testing and impact analysis for pricing or engagement strategies. Cross-Functional Collaboration Support Sales and Customer Success teams with renewals playbooks and data-driven customer insights. Assist Finance and Leadership with quarterly revenue projections and board reporting. Qualifications At least 2 years of experience in a Business Intelligence, Data Analysis, or Revenue Ops role, ideally in a subscription-based environment. Strong hands-on experience with SQL, BI tools like Tableau, Power BI, Looker, or Mode. Proficiency in Excel/Google Sheets, Google Analytics, and data modeling. Familiarity with CRM and CS platforms (e.g. Salesforce, Gainsight, Zendesk, HubSpot). Strong analytical thinking and storytelling with data. Solid understanding of data modeling and business reporting tools. Strong analytical and problem-solving skills with attention to detail. Ability to manage multiple priorities and deliverables under tight deadlines. Should be willing to work onsite on a night/shifting schedule in BGC, Taguig. Other info Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work setup: Onsite Schedule: Shifting Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer What’s in it for you? Our people enjoy some amazing perks, check out a few below: Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us Please complete this application form (link omitted) Message to Yana: | Walk in and look for YANA at 12th Floor SIX/NEO, 26th street 5th avenue BGC, Taguig #J-18808-Ljbffr

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