Medical Case Coordinator

2 weeks ago

Davao City, Philippines MedVirtual Full time

Join to apply for the Medical Case Coordinator role at MedVirtual

Medecal - Legal Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Overview

Position focuses on coordinating med-legal cases, communicating with attorneys and medical providers, and managing documentation to support legal-related referrals and patient care.

Key Responsibilities
  • Serve as the primary point of contact for med-legal cases, including personal injury (PI), workers’ compensation, auto-accident, and other legal-related referrals.
  • Communicate regularly with attorneys, law offices, and case managers regarding patient status, medical records, and reports to ensure timely updates.
  • Coordinate scheduling of medical appointments, follow-ups, and diagnostics as needed for legal cases.
  • Track and manage documentation, including medical reports, billing, liens, and other legal correspondence.
  • Ensure compliance with HIPAA and all relevant legal documentation standards.
  • Maintain accurate and updated records in case management software or EMR systems.
  • Generate and send narrative reports, deposition summaries, and lien documents promptly.
  • Follow up with physicians to ensure timely completion of med-legal reports.
  • Work closely with billing and collections teams to ensure lien accuracy and payment follow-up.
Requirements
  • Experience in medical case management, insurance, or legal support.
  • Proficiency in English communication, both written and verbal.
  • Strong communication and interpersonal skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.
System and Work Setup Requirements
  • Internet : Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
  • Processor : Intel Core i5 7th Generation or higher (or equivalent).
  • Memory : 8 GB RAM.
  • Storage : 256 GB SSD or HDD with at least 50% of the available space free.
  • Webcam : 720p resolution or higher.
  • Operating System : Windows 10 or later (or equivalent).
  • Audio Equipment : Noise-canceling earphones or headset.
  • Workspace : A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.
  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Subsidy
  • HMO insurance (PH)
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves
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