Customer Operations/Claims Coordinator
3 weeks ago
Job: Inbound Sales Representatives (Afni Philippines)
Afni Philippines is looking for Inbound Sales Representatives to support our company in SM Santa Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service.
Schedule : The 4x11 schedule (4 days a week, 11 hours a day, including breaks) starts in production and may change based on business requirements. Training will follow an 8x5 schedule (8 hours a day, 5 days a week).
Compensation & Benefits :
- Up to PHP 24,000 monthly
- PLUS up to PHP 9,000 monthly performance incentive
- Up to 4 HMO dependents for free
- PHP 10,000 Annual Medical Reimbursement
- Life Insurance
- Paid Training
- Unlimited growth opportunities
Requirements :
- At least 12 months of BPO experience handling international accounts
- At least a high school diploma
- Strong communication skills (conversational, confident, spontaneous, relational)
- Strong comprehension and learning agility
- Able to work in a paperless environment with stringent information security measures
- Must be able to provide NBI clearance before the start date
For more information, contact us. Walk in and apply: Recruitment Hub is open Monday to Friday 10AM to 5PM.
Job: Customer Service Representative (Ueno Container Logistics, Inc)Location: Calamba City, Laguna. This is a full-time role serving as the vital link between the organization and customers to ensure exceptional service and support.
What you’ll be doing :
- Respond to calls and emails with shipment status updates and inquiries
- Prepare and review shipping documents (bills of lading, commercial invoices, permits, etc.)
- Coordinate with internal teams and external parties to ensure smooth shipment flow
- Coordinate pick-ups and deliveries, track shipments, monitor customs clearance
- Ensure documentation is accurate and timely
- Maintain records of shipments and customer information
- Ensure compliance with regulations and company policies
- Perform other tasks as assigned
What we’re looking for :
- At least 2 years of experience in the same role/industry
- Good moral character and positive attitude
- Strong customer service and communication skills
- Available to start ASAP
About us: Ueno Container Logistics (UCL) is an ISO-tank container operator providing logistics management and custom solutions globally.
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