Finance Program Manager

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding organization. We are seeking a Finance Program Manager who will lead and oversee strategic finance initiatives and programs within the organization. The role involves driving cross-functional collaboration, managing project portfolios, and implementing financial strategies to support business objectives and drive operational excellence. The ideal candidate will work closely with senior leadership, finance teams, and key stakeholders to develop and execute programs aimed at improving financial performance, optimizing processes, and mitigating risks. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Develop and execute strategic finance programs and initiatives aligned with the organization's objectives, priorities, and growth plans. Define program goals, scope, deliverables, and timelines, and establish KPIs to measure program success and effectiveness. Collaborate with finance teams, business units, and functional leaders to identify opportunities, address challenges, and drive alignment on program objectives and priorities. Facilitate communication, coordination, and knowledge sharing across departments and stakeholders to ensure seamless program execution and integration. Lead FP&A activities related to program budgets, forecasts, and resource allocation, ensuring alignment with strategic objectives and financial targets. Monitor program performance, analyze variances, and provide insights and recommendations to senior management for decision-making and course correction. Identify potential risks, dependencies, and barriers to program success, and develop risk mitigation strategies and contingency plans. Ensure compliance with regulatory requirements, internal policies, and financial standards throughout the program lifecycle. Champion change management initiatives and promote a culture of continuous improvement, innovation, and adaptability within the finance organization and across the enterprise. Engage with stakeholders at all levels of the organization to build consensus, gain buy-in, and foster collaboration in support of program objectives and outcomes. Establish mechanisms for tracking and reporting program progress, milestones, and outcomes, and provide regular updates to senior leadership and stakeholders. Conduct post-implementation reviews and evaluations to assess program effectiveness, identify lessons learned, and capture best practices for future initiatives. Qualifications Bachelor's degree in finance, accounting, or related field. 5+ years' experience in a leadership role within a finance team. Strong proficiency in accounting software and advanced knowledge of Microsoft Excel. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced and dynamic environment. Compensation & Benefits At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI HMO Coverage plus a dependent option Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage Dental Coverage; In-house dental assistance worth ₱5,000 Free meals during training Career growth and learning; Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses; Frequent disinfection, fogging of workplace Opportunities for growth and promotion; Employee shuttle services Company retreats and off-site events; Social and networking opportunities Compensation & Benefits That Fit Your Life MCI tailors offerings to fit the needs of our diverse team across subsidiaries and locations. Benefits may vary by geography, but the core commitment remains: rewarding effort, providing growth opportunities, and creating an environment where employees feel valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today Physical Requirements This job operates in a professional office environment. The role is largely sedentary with potential for long periods of sitting or standing while using a computer and headset. Regular use of computer and office equipment, including a phone, copier, and printer. Occasional movement around the office may be required, with lifting up to 40 pounds. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit to a Level II background/security investigation with fingerprint; offers contingent on results. Must be willing to submit to drug screening; offers contingent on results. Reasonable Accommodation In line with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless it would cause undue hardship. Contact Human Resources for accommodation requests. Equal Opportunity Employer MCI embraces differences and is committed to a diverse and equal opportunity work environment. All employment aspects are based on merit and qualifications. We do not discriminate on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered in accordance with applicable laws. MCI prohibits discrimination or harassment and provides accommodation to qualified employees with protected disabilities as required by law. About MCI (Parent Company) MCI helps customers tackle CX and DX challenges with industry-leading solutions. We offer BPO, staff augmentation, contact center services, and IT services. MCI operates multiple brands and serves 10,000+ employees with 150+ client partners across North America and beyond. #J-18808-Ljbffr