Senior Process Intelligence Professional

6 days ago

Bonifacio, Philippines Fresenius Medical Care North America Full time

The Senior Process Intelligence Professional responsible for providing stakeholders with the performance, insight, experience, data and analysis needed to guide the business forward. The ideal candidate will have experience working with large, complex data sets, experience in the technology industry, exceptional analytical skills, and experience in translating business requirement into technical language. We are searching for candidate who thinks and acts effectively using various information sources and makes optimal business recommendations. Responsibilities Collaborate with cross-functional stakeholders to understand their business needs and formulate business performance metrics/key performance indicators and analytics requirements Partner with the global operations team to understand the nuances of each business, region and product to best provide support to their business and provide meaningful insights Partnering with GBS stakeholders to enable data-driven business decisions to shape impactful outcomes Effectively translate business requirements into technical language and being able to independently deliver dashboard mock-ups and visualizations to confirm customer expectations Reconcile / work with data sources to pre-check if business requirements makes sense and if calculation give expected result; in case of discrepancies close the gap before handing over to technical department for automation Knows how to optimize Data Visualization utilizing Celonis to provide reliable insights & root causes on key metrics and enhance GBS stakeholders user experience Create executive ready presentations (Quarterly Business Reviews ) leveraging Celonis for content highlighting performance in an a digestible format for business partners Co-lead transformation of operational reporting from descriptive/diagnostic analytics to predictive and cognitive analysis Work closely with the Data Engineers Qualifications Fluency in English (minimum B2 level) 4–6+ years of experience in Performance Reporting, Data, and Analytics on a global scale Strong analytical, problem-solving, and data interpretation skills Proven ability to analyze data and formulate strategic and tactical action plans Excellent organizational, time management, and multitasking abilities High attention to detail, accuracy, and quality in outputs and publications Proficient in Microsoft Office, especially Excel, with solid numerical and literacy skills Working knowledge of SAP FI, Smart Automation technologies, and automation tools Hands-on experience with Process Mining and Celonis (e.g., Knowledge Models, Views) Understanding of data transformation, SQL, and experience with RPA or Celonis Execution Apps is a plus #J-18808-Ljbffr

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