
Healthcare Associate/Representative
3 weeks ago
We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing enrollments, handling billing concerns, and ensuring accurate and timely updates to member accounts.
Responsibilities:
- Handle inbound and outbound calls, emails, or chat inquiries from members, providers, and other stakeholders regarding healthcare insurance billing and enrollment.
- Process new enrollments, policy changes, and terminations accurately in accordance with company and regulatory guidelines.
- Address billing-related inquiries, including payment posting, invoice clarification, and account adjustments.
- Educate members on plan benefits, coverage details, and payment options.
- Maintain accurate and up-to-date records in the system, ensuring data integrity and compliance with HIPAA and other applicable regulations.
Educational Background: SHS Graduate and/or Completed 2 years in college; Preferably a Medical Allied Graduate (such as BSN, Pharmacy, and/or Physical Therapy)
Experience: At least 6 months to 1 year of BPO experience, fresh graduates are welcome to apply
Good Communication skills
Preferably with strong knowledge of healthcare plans, benefits and insurance processes. #J-18808-Ljbffr
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Healthcare Associate/Representative
2 weeks ago
Cebu City, Philippines HRTX Full timeOverview We are seeking a detail-oriented and customer-focused Healthcare Associate/Representative (CSR) with prior healthcare insurance experience, specializing in billing and enrollment. The role involves assisting members and providers with inquiries, processing enrollments, handling billing concerns, and ensuring accurate and timely updates to member...
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Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱196,800 - ₱278,400 per yearYour trip to success is on us Get up to ₱120 fare reimbursement when you apply.Guarenteed 1 DAY Process ONLY :))LOCATION: Cebu IT ParkPOSITION: Customer Service Representative – Healthcare AssociateWORK SET-UP: Pure OnsiteSCHEDULE: Night ShiftSTART DATE: Urgent / ASAP(COMPENSATION & BENEFITS)- Up to 20,610 BASIC SALARY PLUS 2K ALLOWANCE( Depends on...
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Healthcare Associate
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Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱208,800 - ₱271,200 per yearNow Hiring: Medical Information Associate | Cebu IT ParkJoin a growing healthcare account and start your career with a stable and rewarding opportunity.What We Offer:One Day Hiring Process (Onsite)Up to 22,600 Salary Package + 20% Night DifferentialAdditional Allowances (to be discussed during the offer)Work OnsiteShifting ScheduleImmediate...
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Healthcare Representative
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Healthcare Customer Service Representative
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