Assistant Property Manager

3 weeks ago

Caloocan, Philippines Remote Raven Full time

Overview

Role Description: Looking for a full-time, Assistant Property Manager in AZ. The Assistant Property Manager will be responsible for supporting the property manager in day-to-day operations of select commercial properties and/or executive suites. Duties include coordinating service requests, communicating with tenants, managing rental agreements, and supporting the Property Manager by improving office operations and procedures. The Assistant Property Manager will be an integral member of the property team and a point of contact for tenant inquiries.

Qualifications
  • Administrative assistance and executive administrative assistance skills
  • Excellent phone etiquette and communication skills to effectively interact with tenants, vendors, and colleagues.
  • Clerical skills
  • Proficiency in Microsoft Office Suite
  • Positive attitude and willingness to learn and adapt
  • Associate\'s or Bachelor\'s Degree is preferred
  • Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills to tackle issues in both routine and complex situations.
  • Flexibility to adapt to changing priorities and requests as needed.
Responsibilities
  • Answer and direct phone calls
  • Write and distribute email, correspondence memos, letters, and forms
  • Assist the Property Manager in maintaining office policies and procedures
  • Drafting tenant/owner memos on company letterhead
  • General communication with tenants (PM main point of contact to correspond with owners)
  • Completing termination form upon move out
  • Obtaining and updating Tenant COI’s
  • Collections
  • Pulling AR reports
  • Following up with tenants on delinquencies. Email, call, if no response, manager will take it from there.
  • Discuss problem tenants with your manager prior to collections meeting
  • Monthly Reports
  • Complete first draft of monthly report, to be reviewed by PM: Narrative, Key Metrics, A/R Report, Budget Comparison Report
  • Setting up autopayments for utilities & updating utility spreadsheets
  • Coordinating with vendors on work orders & project proposals
  • Yardi
  • Inputting leases in Yardi
  • Invoices – coding, push through workflow
  • Setting up new vendors in Yardi, retrieving W9s/COIs
  • Obtaining and entering Gross Sales for tenants, as necessary
  • Sending Adhoc letters through Yardi: New Management, New PM, etc.
  • Misc/Administrative
  • Participating in meetings with owners
  • Answering the main CAM PM line
  • Other duties as needed based on property and property manager’s needs
  • Understand operations system: Basic Yardi Voyager, P2P, Microsoft Word, Planner, Teams
  • Obtaining and updating property/owner COI’s (with CAM listed as additionally insured).

This is a 100% Remote Work

Full time

Up to 6/hr

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