Customer Success Team Leader
4 weeks ago
The Customer Success Team Leader will be responsible for ensuring our customers have a seamless post-sales and repair experience. They will be the voice of our brand on social media platforms. The ideal candidates will be process-oriented, possess excellent analytical skills, and have a passion for fostering positive customer interactions. RESPONSIBILITIES: Address customer inquiries, concerns, and feedback through our social media platforms and various communication channels Collaborate with the marketing team to plan and execute social media campaigns Create and curate content that engages with audiences and customers across various social media platforms to increase brand awareness Monitor and respond to comments, messages, and reviews on social media platforms promptly and professionally Utilize analytical tools to track and analyze social media engagement, customer sentiment, and repair service data Assist in developing and optimizing processes related to customer interactions and social media management for greater efficiency and effectiveness. Implement and improve customer feedback processes to gather valuable insights for continuous improvement. QUALIFICATIONS: Bachelor’s degree in engineering, marketing, business or a related field At least 4 years of relevant experience, with 1 year admin experience Leadership experience is required Experience in customer service, preferably in a consumer electronics or retail Proficiency in social media platforms and social media management tools Solid experience with Microsoft Excel and Google Sheets Strong analytical skills and a process-oriented mindset Can report on-site 6 days / week Excellent written and verbal communication skills Good accounting proficiency BENEFITS: Competitive packages Government-mandated contributions 13th Month Pay Sick Leaves and Vacation Leaves upon hiring PERKS: HMO Merit-based incentives Employee discount #J-18808-Ljbffr
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Customer Success Team Lead
3 weeks ago
Mandaluyong, Philippines TalentPop App Full timeReady to Elevate E-commerce Support? At TalentPop, we do not just answer tickets; we build competitive advantages for the world's fastest-growing e‑commerce brands. We are looking for a Customer Success Team Lead —a highly experienced operational veteran and natural coach—to take ownership of a dedicated client support team and transform daily service...
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Customer Success Manager
4 weeks ago
Mandaluyong, Philippines black.ai Full timeLocation Manilla Employment Type Full time Location Type Remote Department Customer Success Who are Heidi? Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to...
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Senior Customer Success Manager
2 weeks ago
Mandaluyong, Philippines Emapta Global Full timeConnecting People, Property, and Performance Through Smart SaaS Solutions Be part of a team trusted by millions across Australia for simplifying property decisions through smart digital tools. Celebrated by Great Place to Work and recognized for sustainability and innovation, this global leader combines purpose and performance. You'll manage customer...
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Mandaluyong, Philippines Emapta Full timeLead with Purpose, Drive Customer Success Across Borders Empower a high-performing team to deliver world-class customer experiences in the global real estate tech industry. Lead a dynamic team, influence customer success strategies, and collaborate with international stakeholders, while working in a flexible setup that supports your growth and work-life...
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Team Leader
3 weeks ago
Mandaluyong, Philippines Surbana Consultants Pte Ltd – Kingdom of Saudi Arabia (KSA) branch Full timeTeam Leader (for bid) page is loaded## Team Leader (for bid)posted on: Posted 30+ Days Agojob requisition id: JR Qualifications:* Degree in civil engineering or related field to civil engineering.* Experienced as a team leader of a large, multi-disciplinary consultant team to prepare detailed design and construction supervision for major construction...
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Customer Success Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines MegaTEXTS Phil., Inc. Full time ₱300,000 - ₱360,000 per yearCustomer Success Specialist-focused on ensuring customers are successful and satisfied with a product or service. They act as a bridge between the customer and the company, providing support, guidance, and resources to maximize customer satisfaction and retention. Their proactive approach helps customers achieve their desired outcomes, leading to increased...
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Mandaluyong, Philippines Emapta Full timeConnecting People, Property, and Performance Through Smart SaaS Solutions Be part of a team trusted by millions across Australia for simplifying property decisions through smart digital tools. Celebrated by Great Place to Work and recognized for sustainability and innovation, this global leader combines purpose and performance. You'll manage customer...
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Customer Success Operations Manager
2 weeks ago
Hybrid - Mandaluyong, Philippines Penbrothers Live Full time ₱1,500,000 - ₱2,500,000 per yearAbout Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleThe Customer Success Operations Manager plays a critical role in...
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Account Manager
4 weeks ago
Mandaluyong, Philippines Emapta Full timeRedefine how the world connects to property through tech solutions Turn the key to a global career in property technology. In this role, you'll bridge homes and innovation, guiding clients through SaaS solutions that shape how real estate is bought, sold, and experienced. Gain international exposure while cementing your expertise in one of the world's...
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Customer Success Manager
2 weeks ago
Hybrid - Makati|Hybrid - Mandaluyong, Philippines Penbrothers Live Full time ₱1,200,000 - ₱2,400,000 per yearAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleWe are looking for a Customer Success Manager, shaping exceptional client...
