Shopify Solutions Engineer

Shopify Solutions Engineer (E-Commerce Developer / Analyst) - WFH

Join to apply for the Shopify Solutions Engineer (E-Commerce Developer / Analyst) - WFH role at MicroSourcing

Position: E-Commerce Developer / Analyst
Location: Dayshift
Work setup & shift: Work from Home (Dayshift)

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Position Summary

The E-Commerce Developer / Analyst is responsible for enhancing, supporting, and optimising our client's Shopify Plus ecosystem across multiple B2B storefronts.

Key Responsibilities

• Development & Enhancement
  • Design, develop, and maintain custom Shopify Plus themes using Liquid, JSON Templates/Sections, HTML5, SCSS, JavaScript (ES6/TypeScript), and Shopify Theme 2.0 standards.
  • Build and extend private or custom apps leveraging Shopify REST & GraphQL APIs, Shopify CLI, Webhooks, and Polaris/React.
  • Implement Shopify Plus features—Scripts, Flow, Functions, B2B Company profiles, custom checkouts, and automated workflows—to support complex B2B pricing, ordering, and fulfilment requirements.
  • Optimise storefront performance (Core Web Vitals, lazy-loading, code-splitting) and ensure responsive, accessible UX across devices.
  • Integrate third-party services (ERP, PIM, payment gateways, shipping, analytics) via APIs and middleware in coordination with the business systems team and partners.
• Operational Support & Platform Administration
  • Provide Tier-2/3 support for day-to-day e-commerce operations—promotion setup, product data imports, content deployments, troubleshooting checkout issues, and liaising with Shopify Support.
  • Maintain and monitor platform uptime, error tracking, and incident response using tools such as New Relic, GitHub Actions, Sentry, or equivalent.
  • Manage Shopify Plus organisation settings, staff permissions, storefront domains, SSL certificates, and shop metafields.
• Stakeholder Engagement & Business Analysis
  • Lead requirements workshops with sales, marketing, product, and customer-service teams to translate business needs into epics, user stories, and technical solutions.
  • Produce wireframes, solution options, and effort/impact assessments to assist stakeholders in prioritising enhancements.
  • Communicate roadmaps, release notes, and training materials for non-technical users.
• Data, Insights & Continuous Improvement
  • Configure and maintain analytics (GA4, Shopify Reports, Tag Manager, Hotjar) to measure funnel performance and user behaviour.
  • Track key KPIs (site speed, conversion rate, average order value, cart abandonment) and recommend data-driven improvements.
• Security & Compliance
  • Implement secure development practices, token management, and regular dependency patching.
• Documentation & Knowledge Sharing
  • Maintain technical documentation—solution diagrams, theme/app repositories, coding standards, deployment runbooks.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Shopify Certified Theme Developer or Shopify Plus Academy credentials advantageous.
• 3+ years developing on Shopify or Shopify Plus, including Liquid theme customisations and custom app creation.
• Proven background supporting live e-commerce operations in a B2B context (pricing rules, account hierarchies, large catalogues).
• Hands-on integration experience with ERP/OMS platforms and REST/GraphQL APIs.
• Familiarity with CI/CD, Git workflows, and agile delivery.

Key Competencies & Attributes

• Strong problem-solving skills and attention to detail.
• Excellent communication and workshop-facilitation abilities with both technical and non-technical audiences.
• Customer-centric mindset with an understanding of B2B e-commerce nuances.
• Ability to balance rapid iteration with platform stability and security.
• Continuous learner who keeps abreast of Shopify and broader e-commerce trends.

About MicroSourcing

MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.