L2 Application Support Analyst

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future. Our diverse global team of over 18,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow The Digital Delivery Centres accelerate Inchcape’s digital journey by positively impacting the business and its customers through innovative and essential technological solutions. Through our top talents, we support the mobility of millions of people globally through the power of digital technology. Purpose of Role: We are seeking a proactive and detail-oriented Financial Systems Analyst to join our IT team. As a key member of the team, you will be responsible for the ongoing administration, maintenance, and optimisation of our already implemented global financial systems (Coupa, Basware, Blackline) within the ERP Platform. You’ll work closely with cross-functional teams, including Procurement, Finance, and regional stakeholders, to ensure that the financial systems continue to support and enhance business processes across our global footprint. Job Role and Responsibilities: Serve as the primary systems analyst for financial applications, like Coupa, within the ERP platform, managing day-to-day system administration and support. Maintain and enforce global design standards while supporting region-specific needs within the established framework. Act as the second line of support for finance system-related issues, escalating to the vendor, or internal global product managers and technical teams as necessary. Manage user access, roles, and permissions in alignment with security policies and global design. Monitor system performance, data integrity, and integration points with ERP and other third-party systems. Partner with stakeholders to gather and analyse requirements for enhancements, ensuring alignment with global design principles. Develop and maintain process documentation, training materials, and user guides. Support testing and deployment of system updates, integrations, and configuration changes. Deliver training and support to end-users to drive adoption and compliance. Collaborate with global procurement teams to ensure consistent and efficient use of Coupa functionalities, including requisitioning, invoicing, and supplier management. Qualifications: 3+ years of hands-on experience administering Coupa, preferably in a global organisation. Hands-on experience with other financial applications like Basware and Blackline is a plus. 1+ years of SAP FICO ERP experience is a plus. Strong understanding of Coupa modules including P2P, Invoicing and Supplier Management. Experience working within an established global Coupa design or template. Proficiency in managing user roles, integrations, and approval workflows. Ability to troubleshoot system and integration issues with a structured problem-solving approach. Knowledge of procurement and finance business processes. Excellent communication and stakeholder engagement skills. Detail-oriented with strong organisational and documentation abilities. Experience working in a regulated or compliance-focused environment. Build a brilliant career, where you’re encouraged and supported to fulfil your ambition, mentored by excellent managers. Explore exciting and rewarding career pathways, with regular promotion and performance reviews to help you progress. Develop your expertise and upgrade your skills with continuous training in the latest tech advancements. If you have the skills, passion, and drive to thrive in this role, and you're ready to grow your career with a dynamic global team in the digital space, we want to hear from you Inchcape is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr