Salesforce Development Lead

2 weeks ago

Manila, Philippines RingCentral Full time
****Salesforce Development Lead** **( MOPS Development Lead)***** Lead a team of 2-3 Salesforce developers, conducting code reviews, providing technical mentorship, and managing sprint planning* Coordinate with Marketing Operations stakeholders to translate business requirements into technical specifications with clear acceptance criteria* Manage vendor relationships for technical implementations* Provide 24-hour SLA support for critical production issues affecting lead flow, campaign execution, or revenue attribution* 5+ years of Apex development including triggers, batch classes, scheduled jobs, and REST/SOAP callouts* Proficiency in Lightning Web Components (LWC) and Aura framework for custom UI development* Advanced SOQL/SOSL expertise including aggregate queries, relationship queries, and performance optimization* Experience with Salesforce DX, Git version control, and CI/CD pipelines (Jenkins, GitHub Actions)* **API development experience with REST/SOAP, OAuth 2.0, webhooks, and middleware platforms (MuleSoft, Workato)*** **ETL expertise with tools like Talend, Alteryx, or custom Python/Node.js scripts*** **Database skills: Experience with large-scale data migrations (1M+ records)*** **Monitoring and logging: Experience with native Salesforce Event Monitoring*** Marketing automation platforms: Marketo or HubSpot integration experience* Lead management: Understanding of lead scoring models, attribution logic, and funnel conversion metrics* Analytics tools: Experience with Tableau CRM, or similar BI platforms* Bachelor's degree in Computer Science, Information Technology, or related field* Additional Salesforce certifications: Marketing Cloud, CPQ Specialist, or System Architect* Agile/Scrum experience with JIRA, managing 2-week sprintsRingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now**.*** **Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities*** **Have read and agreed to our****RingCentral, Inc**. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
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