Accounts Specialist

2 weeks ago


Quezon City, Philippines Carlos SuperDrug Full time

Core responsibility will be managing order fulfilment, returns management and ensuring account satisfaction, and driving growth. Key Responsibilities: 1. Engagement and Relationship Management: Act as the primary lead of MerryMart Business, and maintain strong, long-term account connections. Understand the account needs, goals, and challenges to provide tailored solutions. 2. Project Management: Oversee the account’s orders and ensure timely delivery and accuracy. Coordinate with the account’s internal department as needed. Resolve issues and escalate problems when necessary. 3. Performance Tracking and Reporting: Monitor account performance and track accounts and CDLI’s metrics. Prepare regular progress reports and outcomes. Present insights, trends, and recommendations to both account and internal stakeholders. 4. Team Collaboration: Partner with marketing to develop campaigns that support the account’s objectives. Collaborate with all Department support to address and resolve the account’s concerns. Skills and Qualifications: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven experience as an Account Specialist, Sales Representative, or similar role. Strong communication and presentation skills. Excellent problem-solving and negotiation abilities. Proficiency in Microsoft Office Suite. Analytical mindset with attention to detail. #J-18808-Ljbffr


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