Technical Solutions Engineer

1 week ago


Davao City, Philippines FileCloud Full time

IT Ops | Compliance | QMS ISO 9001 | Reputation Management | Customer Experience

Company Description
FileCloud is a leading enterprise file sync and share (EFSS) platform known for its hyper-security and strong compliance features. Based in New York City, FileCloud is trusted worldwide by Global 1000 enterprises, educational institutions, government organizations, and service providers. Our platform provides industry-leading compliance, data governance, data leak protection, and digital rights management capabilities. With innovative solutions like Zero Trust File Sharing, FileCloud ensures the utmost security even in the event of a data breach. Additionally, FileCloud acquired Signority in May 2024, expanding its product portfolio with a Canadian-based e-signature and document workflow platform.

Role Description
This is a full-time on-site role for a Technical Solutions Engineer, based in Davao. The Technical Solutions Engineer will be responsible for providing technical support, troubleshooting, and system administration. Day-to-day tasks include solving complex technical issues, collaborating with software development teams, and managing databases to ensure seamless operations.

Qualifications

  • Expertise in Troubleshooting, Technical Support, and System Administration
  • Experience in Software Development
  • Proficiency in working with Databases
  • Strong problem-solving skills and analytical abilities
  • Excellent written and verbal communication skills
  • Ability to work collaboratively in a team environment
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience in enterprise file sharing and security is an advantage

Seniority level : Entry level
Employment type : Full-time
Job function : Information Technology
Industries : Software Development

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