Client Relationship Officer

5 days ago

Pasig, Philippines Eastwestbanker Full time

About the Job

Location: Pasig/Laguna/Batangas/Bacolod/Iloilo/Cebu/Davao/CDO
Corporate Title : Client Relationship Officer
Work Arrangement: Onsite

OurWealth Management - Priority Banking is looking forexperienced professionals to join us in ourBranches Nationwide in the role ofClient Relationship Officer.

As a Client Relationship Officer,you will play a vital role in supporting EastWests Priority Banking business by managing front-line interactions with Priority Clients. Youll assist with routine transactions and serve as the key coordinator between Relationship Managers, Retail Banking Store Sales Officers, and Sales Support teams.Your role is essential in delivering a seamless and elevated banking experience for our high-net-worth clients.

Your dream. Our focus.

East West Banking Corporation (EastWest)is one of the largest universal banks in the Philippines and is committed to continuously investing in its people, processes, products, and services to elevate the overall EastWest experience.

At EastWest,you are empowered to drive your careerand given the runway to grow. We value both teamwork and individual initiative. When you join EastWest, you become part of a highly engaged team and a workplace that promotes continuous learning and goal attainment.

Whether you're just starting out or already a seasoned professional, EastWest can help you unleash your potential and bridge the gap between dream and success.

What the role will entail :

  • Support the Relationship Managers in delivering efficient and quality service by assisting in handling customers from different business parties and finding the right solutions for customers.
  • Serve as the main contact point of customers support functions to ensure smooth account operations.
  • Build relationships with customers and respond to account or operational-related concerns.
  • Liaise with internal departments and provide instructions to concerned parties on account maintenance requirements

What we're looking for:

  • Candidate must possess at least a Bachelor's/College Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
  • Preferably 1-4 years' experience in Banking/Financial Services or equivalent.
  • Customer-focused and have strong interpersonal and problem-solving skills.
  • Proficient in using Microsoft Word, Excel, and Outlook.
  • Willing to report onsite.

What you can expect from joining our team:

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.
#J-18808-Ljbffr

  • Client Relationship Director

    1 week ago

    Pasig, National Capital Region, Philippines beBeeAccountManager Full time $1,440 - $14,400

    Key Account Manager RoleWe seek an experienced and results-driven Key Account Manager to drive strategic partnerships, oversee key client relationships, manage critical projects, and drive customer success.Job OverviewManage a portfolio of key client accounts across global markets to ensure satisfaction and retention.Develop strong client relationships and...

  • Client Relationship Strategist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱7,200,000 - ₱9,600,000

    Job TitleCustomer Success Manager is a key role that drives business growth by ensuring client satisfaction and success with our services. This involves developing and maintaining strong relationships with clients, building trust through regular communication and proactive support.About the RoleThe Customer Success Manager will be responsible for managing...

  • Client Relationship Manager

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱4,500,000 - ₱5,500,000

    About the RoleWe are seeking a dedicated and experienced professional to manage client relationships, resolve inquiries, and build scalable processes for future customer support team members. The ideal candidate will have strong leadership skills, a customer-centric approach, and excellent communication skills.Key ResponsibilitiesOwn overall relationship...

  • Client Relationship Developer

    1 week ago

    Pasig, National Capital Region, Philippines beBeeStrategist Full time ₱6,000,000 - ₱8,000,000

    Job Description:">As a key member of our team, you will develop strong relationships with clients to drive retention and growth. Your expertise in software technical support, account management, or technical customer-facing roles will be essential in identifying areas for improvement and enhancing client satisfaction.You will work closely with the...

  • Client Relationship Executive

    1 week ago

    Pasig, National Capital Region, Philippines Streetcorner Full time $104,000 - $130,878 per year

    PRIMARY JOB RESPONSIBILITIESResponsible for external funding partnerships and online financial business in the Philippine market, ensuring sufficient funding resources as well as transaction volume and revenue growth for online financial products.Funding Partnerships: Identify major funding players in the PH market, build relationships with...

  • Building Client Relationships

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time $32,000 - $56,000

    Transforming the client experience is at the forefront of this Sales role. Key responsibilities include creating exceptional first impressions, handling high-volume inbound calls, and owning the client journey from start to finish.About the PositionRepresent the company with warmth and professionalism.Answer questions, provide guidance, and set up...

  • Elevate Client Relationships as a Call Quality Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,300,000

    Call Quality Expert RoleThe Call Quality Coach position is a critical component of our team, responsible for establishing and maintaining long-standing relationships with clients by delivering exceptional call and email assessments, coaching sessions, reporting, and training suggestions.Key Responsibilities:Conduct thorough quality evaluations of sales and...

  • Sales Relationship Associate

    5 days ago

    Pasig, Philippines Galahad Labor Service Cooperative Full time

    Responsibilities Develop and maintain strong relationships with clients. Identify customer needs and provide appropriate solutions. Assist in the coordination of sales efforts and strategies. Provide exceptional customer service and support. Collaborate with sales team to achieve targets. Prepare reports and track client interactions. Manage client...

  • RELATIONSHIP MANAGER

    6 days ago

    Pasig, National Capital Region, Philippines RADIUS TELECOMS INC. Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryThe Relationship Manager is responsible for driving business growth by managing existing accounts and acquiring new enterprise clients. This role focuses on building strong, long-term client relationships, identifying business opportunities, and delivering tailored solutions that align with client needs. The Relationship Manager ensures customer...

  • Client Relationship Senior Manager/ Associate Director

    1 week ago

    Pasig, National Capital Region, Philippines NielsenIQ Full time $70,000 - $120,000 per year

    Company DescriptionAt NIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their...