Analyst, Financial Systems

Overview

Dover Business Services (DBS) is looking for a talented Analyst to join our Financial Systems Team as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the Financial Systems Lead, the Financial Systems Analyst is responsible for system administration support and assistance for period closing activities using the Financial Systems platform. The role may also involve collaboration with internal and external auditors and participation in special projects. This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team oriented-environment.

• Ticket Resolution & User Support – facilitate assignment and resolution of ServiceNow tickets and user support, including user access management, addressing issues from end users, technical support, and guidance.
• Communicate effectively with users to gather issue details and relay resolution steps.
• System Maintenance, Enhancements and Ad hoc – assist on system enhancements and continuous improvement projects.
• Maintain database integrity through data validations and reviews; perform routine system maintenance accurately and timely.
• Support ad-hoc requests as appropriate; contribute to standardization and/or process improvement.
• Maintain documentation of system processes, reports, and system functionality; create and update work instructions and user guides.
• Provide input to ongoing policy governance and compliance of work instructions and policies.
• Controls Compliance and Security Reviews – conduct quarterly user access security reviews of the financial systems, adding/modifying/revoking user access as needed based on roles; report observations to the Financial Systems Lead.
• Understand process controls and communicate observations to the Financial Systems Lead.

• Bachelor’s degree in Accounting, Finance, Business Administration, Accounting Technology, Financial Information Systems or related fields
• 1-3 years corporate accounting and/or financial analysis experience; understanding of accounting processes with financial systems knowledge preferred
• Strong aptitude for applications and systems; experience in OneStream, Cadency, Blackline, Longview, PowerBI and/or ticketing tools is an advantage
• Proficient use of MS Office (expert in Excel) and knowledge of MS Power Platform and VBA is an advantage
• Knowledge of basic coding (Python, VB.net) is an advantage
• Experience with Oracle systems and other ERP systems is an advantage
• Experience contributing on Project Implementations is an advantage

• Excellent interpersonal and communication skills, both written and oral
• Ability to work in a fast-paced, high-volume environment with attention to detail
• Ability to meet deadlines and produce accurate results
• High level of customer focus and positive attitude
• Problem-solving ability in varied situations with limited standardization
• Ability to prioritize and multi-task in a fast-paced environment
• Self-directed, ethical, and able to work with minimal supervision
• Professional demeanor with customers and coworkers; adherence to Dover’s Code of Ethical Conduct and ISO Quality System Standards

Dover Business Services empowers Operating Company growth by providing best-in-class operations expertise and services to increase capacity, improve controls and reduce operating costs. DBS utilizes standardized technologies and process excellence to achieve efficiency and risk reduction, supporting strategic portfolio management and margin expansion. We focus on empowering our workforce through collaboration, ethical standards, and continuous learning to become the provider of choice for our Operating companies and their customers.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Analyst