
Collector
2 weeks ago
Job Description
Collector
Essential Duties and Responsibilities- Contacting delinquent accounts: Initiating contact with customers via phone, email, and mail to inquire about overdue payments.
- Negotiating payment plans: Working with customers to establish payment arrangements that meet both company and customer needs. This may involve setting up payment plans, accepting partial payments, or negotiating discounts.
- Documenting all communication: Maintaining detailed records of all customer interactions, including dates, times, methods of contact, and outcomes.
- Following up on payment arrangements: Monitoring payments and following up with customers who fail to adhere to established payment plans.
- Identifying and resolving payment discrepancies: Investigating and resolving discrepancies between customer records and company records.
- Communication Skills: Excellent verbal and written communication skills; ability to effectively communicate with customers in a professional and persuasive manner.
- Negotiation Skills: Ability to negotiate payment arrangements that are mutually beneficial.
- High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
- Prior experience in collections or a related field is preferred.
- Strong understanding of debt collection principles and practices.
Asset Management Anti-Money Laundering Functional Product Credit Investigation Field Work Credit Analysis
Working LocationIf the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately:
- withholds your ID,
- requires you to provide a guarantee or collects property,
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