Quality Assurance
6 months ago
JOB TITLE: QUALITY ASSURANCE LEAD (QA)
Job Role & Responsibility/Designation: Quality and Process Excellence Lead
Delivery Process/ Function Name: Quality
Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.
Skills ( Must Have)
· Program management & change management.
· Problem-solving tools/ analytical skills.
· Excellent communication / interpersonal, facilitation skills.
· High energy level, confident, assertive and team player.
Experience ( Minimum)
· Consulting Experience.
· Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.
· Experience of managing team of quality practitioners.
Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
· Exposure toISO, CMMi or COPC will be added advantage.
· Consulting experience in Shared Services Set up/BPO space is desirable.
Job Description
· Responsible for driving quality initiatives for Wipro / Client Accounts.
· Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes.
· Leverage business optimization & innovation tools & application for process re-engineering.
· Benchmarking processes, Mgmt dashboard set up & building the best practices repository.
· Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship.
· Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation.
-
Quality Assurance Analyst
2 months ago
Cebu, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
-
Quality Assurance Analyst
2 months ago
Cebu, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
-
Quality Assurance Specialist
2 months ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeThe role of a Quality Assurance Analyst at Neksjob Corporation is to ensure that our software, products, and systems meet the highest quality standards.Our Quality Assurance Analyst is responsible for testing, analyzing, and ensuring the quality of our software, products, and systems.Key ResponsibilitiesTesting and analyzing software, products, and systems...
-
Quality Assurance Director
1 month ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeJob OverviewWe are seeking a highly experienced and skilled Quality Assurance Director to join our team at JK Network Services.About the RoleThe Quality Assurance Director will be responsible for developing and implementing quality standards for products or services, creating and implementing quality standards for products and services, managing the quality...
-
Quality Assurance Specialist
2 months ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeJob Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...
-
Quality Assurance Specialist
2 months ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeJob Summary: The Quality Assurance Specialist will ensure our services meet quality standards, focusing on monitoring and improving agent calls. This role involves reviewing call recordings, identifying issues, and providing feedback to enhance overall service quality.Key Responsibilities:Develop quality assurance policies and procedures for service...
-
Quality Assurance Specialist
5 months ago
Cebu City, Philippines Med Supply US Full timeJob Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...
-
Quality Assurance Officer
6 months ago
Cebu City, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards.Duties and Responsibilities:> Plan, execute, and oversee inspection and testing of incoming and outgoing product to...
-
Quality Assurance Officer
6 months ago
CEBU CITY, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨ Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards. Duties and Responsibilities: > Plan, execute, and oversee inspection and testing of incoming and outgoing product...
-
Quality Assurance Officer
6 months ago
CEBU CITY, Philippines Southwestern University, Inc. Full timeJoin our mission in making lives better!✨ Southwestern University Medical Center is looking for a highly organized Quality Assurance Officer who can be a great partner in the compliance and monitoring of company quality assurance standards. Duties and Responsibilities: > Plan, execute, and oversee inspection and testing of incoming and outgoing product...
-
Quality Assurance Staff
6 months ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance StaffIndustry: Manufacturing CompanyWork arrangement: Onsite (Monday-Friday)Location: Lapu-lapu, Cebu CitySalary: Php 13,500 - Php 18,500 Responsibilities:•Ensure that standards and safety regulations are observed•Address and discuss issues and proposed solutions with superiors•Document quality assurance activities and...
-
Quality Assurance Analyst
2 months ago
Cebu City, Philippines Neksjob Corporation Full timeQuality assurance analysts are responsible for testing, analyzing, and ensuring the quality of software, products, and systems. They confirm that products or services meet the standards set by the company or the industry in which you’re working. QA has become synonymous with the software development process and technology products. However, jobs in quality...
-
Quality Assurance Specialist
2 months ago
Cebu City, Central Visayas, Philippines J-K Network Services Full time**Job Title:** Quality Assurance Staff**About Company:** J-K Network Services is a renowned manufacturing company that has been producing high-quality miniature and illuminated switches for over half a century. We are committed to delivering exceptional products while maintaining the highest standards of quality and safety.**Job Responsibilities:**Ensure...
-
Quality Assurance Staff
7 months ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance Staff Industry: Manufacturing Company Work arrangement: Onsite (Monday-Friday) Location: Lapu-lapu, Cebu City Salary: Php 13,500 - Php 18,500 Responsibilities: • Ensure that standards and safety regulations are observed • Address and discuss issues and proposed solutions with superiors • Document quality assurance...
-
Quality Assurance Staff
7 months ago
Cebu City, Philippines JK Network Services Full timePosition: Quality Assurance Staff Industry: Manufacturing Company Work arrangement: Onsite (Monday-Friday) Location: Lapu-lapu, Cebu City Salary: Php 13,500 - Php 18,500 Responsibilities: • Ensure that standards and safety regulations are observed • Address and discuss issues and proposed solutions with superiors • Document quality assurance...
-
Quality Assurance Specialist
1 month ago
Cebu City, Central Visayas, Philippines JK Network Services Full timeJob OverviewWe are seeking a Quality Assurance Staff to join our team at JK Network Services in Lapu-lapu, Cebu City.About the RoleThe successful candidate will be responsible for ensuring that standards and safety regulations are observed. They will address and discuss issues and proposed solutions with superiors, document quality assurance activities, and...
-
Quality Assurance Expert
3 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeWe are seeking a skilled Quality Assurance Analyst to join our team at Neksjob Philippines. The successful candidate will be responsible for ensuring the highest level of quality in our customer service operations.About the RoleAs a Quality Assurance Analyst, you will play a crucial role in monitoring calls and providing feedback to agents to improve their...
-
Medical Quality Assurance Expert
1 month ago
Cebu City, Central Visayas, Philippines Med Supply US Full timeJob Summary:The Medical Quality Assurance Expert will be responsible for ensuring that our medical services meet the highest quality standards, with a focus on monitoring and improving the quality of agent interactions. This role involves reviewing interaction recordings, identifying areas for improvement, providing actionable feedback, and developing...
-
Quality Assurance Specialist
2 months ago
Cebu, Philippines TASQ Staffing Solutions Full timeTASQ Staffing Solutions is looking for a quality assurance analyst to work on site in Cebu City. About the job Urgent | Quality Assurance Analyst (Collections Account) | Cebu Shift: Shifting (5 days a week, 9-hour shift including lunchbreak) Work Set-up: Onsite Requirements: 1 year of QA Experience in the BPO industry Any Collections...
-
Senior Quality Assurance Specialist
3 weeks ago
Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full timeJob Title: Senior Quality Assurance SpecialistAt Southwestern University Medical Center, we are committed to providing exceptional patient care and ensuring the highest quality standards in our services.About the Role:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Senior Quality Assurance...