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Customer Service Representative Job at TTEC in San Fernando City | Xcruit
1 month ago
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
Open to newbies or with customer service experience
Completed senior high school or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Preferably within 50 KM radius from TTEC Pampanga site
What You Can Expect
Performance bonus opportunities of up to PHP 50,000 monthly
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
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