Customer Service Representative
2 weeks ago
Common Roles in a Healthcare BPO Account 1. Customer Service Representative (CSR) Handle calls from patients or members Assist with insurance coverage, benefits, claims status, appointments, etc. Provide information about healthcare plans 2. Claims Processor / Claims Examiner Review and process insurance claims Check accuracy of patient info, billing codes, and eligibility Approve, deny, or escalate claims 3. Medical Billing & Coding Specialist Convert patient procedures and diagnoses into medical codes Prepare and submit claims to insurance companies Ensure compliance with HIPAA and billing rules 4. Prior Authorization Specialist Coordinate with doctors and insurers Validate if a procedure or medication needs approval Manage documentation and follow-ups 5. Healthcare Enrollment Specialist Guide members through enrollment in health plans Update records, verify identity, and assist with renewals 6. Provider Support Specialist Assist doctors, clinics, and hospitals Resolve issues about claims, reimbursements, or credentialing 7. Utilization Management (UM) Support Review medical records to ensure services meet guidelines Work with nurses or clinicians to validate medical necessity
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Sales Representative Assistant
3 weeks ago
Makati, Philippines Customer Frontline Solutions, Inc Full timeMaintain and update customer data in CRM. Schedule meetings and manage email correspondence. Assist in lead generation and sales reporting. Provide customer service and follow up on orders/payments. Unlock job insights AI Job match analysis Salary match Number of applicants Your application will include the following questions: What's your expected monthly...
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Customer Service Representative
4 weeks ago
Makati, Philippines STACKph Full timeCustomer Service Representative (Local Account - Makati Site) HIRING NOW | Virtual Application Process We are urgently hiring Customer Service Representatives for a local account based in Makati. This is a virtual hiring process, and no final interview is required once you pass the 2 assessments! Must be willing to Work Onsite
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Customer Service Representative
3 days ago
Makati, Philippines STACKph Full timeCustomer Service Representative (Local Account - Makati Site) HIRING NOW | Virtual Application Process We are urgently hiring Customer Service Representatives for a local account based in Makati. This is a virtual hiring process, and no final interview is required once you pass the 2 assessments! Must be willing to Work Onsite
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Customer Service Representative
3 days ago
Makati, Philippines Lexie staffing and business consulting Full timeA Customer Service Representative (CSR) is a professional who helps customers by answering questions, solving problems, and providing information about a company’s products or services Answering inquiries by phone, email, chat, or in person Providing product or service information Handling complaints and resolving issues Processing orders, returns, or...
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Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines GAIC Professional Services, Inc Full time ₱240,000 - ₱360,000 per yearCustomer Service Representative Job DescriptionPosition Summary:The Customer Service Representative is responsible for providing exceptional customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction through various communication channels such as phone, email, chat, or in-person.Key Responsibilities:Respond promptly and...
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Customer Service Representative
3 days ago
Makati, Philippines Lexie Full timeWe are looking for dedicated and enthusiastic Customer Service Representatives to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, providing information, and resolving concerns in a professional and timely manner. Key Responsibilities: Answer and manage customer inquiries through phone, email, or...
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Customer Service Representative
4 weeks ago
Makati, Philippines InnoStack Full timeWe are looking for experienced Customer Service Representatives to join our team for a Local Account in Makati City. This role is ideal for individuals who are passionate about delivering excellent service and are ready to grow their career in the BPO industry. At least 6 months of BPO experience (Customer Service or Voice Account preferred) Must be a High...
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Customer Service Representative
18 hours ago
Makati, Philippines InnoStack Full timeWe are looking for experienced Customer Service Representatives to join our team for a Local Account in Makati City. This role is ideal for individuals who are passionate about delivering excellent service and are ready to grow their career in the BPO industry. At least 6 months of BPO experience (Customer Service or Voice Account preferred) Must be a High...
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Customer Service Representative
2 weeks ago
Makati, Philippines Metacom Full timeWe are looking for a passionate Customer Service Representative who loves helping people and finding solutions. In this role, you will be the friendly voice of our company—guiding customers, answering questions, and ensuring they receive an excellent experience at every interaction. If you enjoy teamwork, problem-solving, and making a positive impact, this...
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Customer Service Representative
4 weeks ago
Makati, Philippines Lexie Staffing and Business Consulting Full timeWe are hiring Customer Service Representatives for our Voice Account. In this role, you will handle inbound and/or outbound calls to assist customers with inquiries, concerns, or issues related to products or services. The ideal candidate is fluent in spoken English, has excellent communication skills, and is committed to providing top-notch customer service...