Fraud and Risk Analyst

Overview

TaskUs Quezon City, National Capital Region, Philippines

What we offer: TaskUs prioritizes employees' well-being with competitive salaries and comprehensive benefits, a People First culture, and opportunities for internal mobility and professional growth.

About the role

What can you expect in a Fraud and Risk Analyst role with TaskUs: You will be responsible for managing the Fraud Risk and Cyber Risks of a campaign. This includes identifying fraud risks, recommending and implementing preventative and detective controls, managing fraud-related risks across operations and support teams, and monitoring key controls for the detection and continuous audit of fraud risks. You will conduct risk assessments and engage in risk management activities to provide world-class service to teammates.

Key Responsibilities

• Conduct Risk Assessments and other Risk Management activities
• Ensure alignment of security controls to regulatory standards
• Conduct investigations and assist in litigation as needed
• Partner with Operations and Clients to strengthen security controls
• Review for identification of fraud risks and recommend controls for detection and prevention
• Complete assignments as directed by Fraud Prevention and Audit team
• Stay current with new fraudulent activities that may breach TaskUs security measures
• Recommend new technologies for fraud detection and prevention
• Develop internal control and governance procedures to minimize fraud risk
• Evaluate TaskUs and client applications for separation of duties issues and internal control deficiencies
• Provide reporting from continuous audit/monitoring initiatives as fraud risks and controls are mapped
• Work with IT and InfoSec for implementation of DLP and user activity monitoring controls
• Provide fraud incident response support and investigations
• Participate in fraud mapping exercises and continuous audit processes
• Maintain and update system and process documentation and develop ad-hoc reports
• Perform other fraud and risk-related tasks as needed by Management

Preferred Qualifications

• Minimum 3 years of audit and risk experience; at least 1 year focused on fraud prevention/detection
• Familiar with concepts, practices, and procedures in the field
• Interest in pursuing industry-recognized fraud, audit or security certifications (e.g., CFE, CIA, CISA) is preferred
• Creative with ability to align internal fraud controls with business needs while considering operational efficiency and client satisfaction
• Strong technical writing, documentation, and communication skills
• Understanding of enterprise, network, system, and application security issues
• Knowledge of system hardening processes, tools, guidelines and benchmarks
• Experience with DLP and fraud detection technologies
• Excellent project management skills and ability to self-start
• Ability to handle sensitive/confidential information with discretion
• Strong interpersonal skills and professional demeanor
• BPO contact center experience is a plus

Education / Certifications

• Bachelor's degree in IT Security, Computer Science, or equivalent experience with Information Security software/solutions

Work Location / Work Schedule / Travel

• Current Work-From-Home (WFH); amenable to report onsite if needed
• Rotating/shifting schedule
• Amenable to start ASAP

DEI & Compliance

TaskUs will not solicit money during the application process. We are an equal opportunity employer and provide reasonable accommodations in the hiring process upon request.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

Req Id: R_2509_12108

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