Technical Project Manager

Overview The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries. From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. They all require high-quality service and great customer support. To deliver the best customer experience, RISE works exclusively with the technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet exchange in the Philippines, and Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction. Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency with regular check-ins and quarterly performance reviews. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences. Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and teammates will help you hone your skills and accomplish responsibilities. Make a difference and grow with us. Duties And Responsibilities Provide planning input and resource input in the form of accurate time estimates Liaise with implementation and other teams to ensure accuracy in planning Maintain and regularly update the master project plan across Agile or Waterfall frameworks (Agile/Waterfall), ensuring alignment with project goals and timelines Delegate and integrate updates to the project timeline Identify any potential issues ahead of time, clear any issues that come up and escalate as needed Identify possible project blockers that could delay the implementation before committing to a completion date Ensure changes on Project Plans and Implement immediately without a delay. Ensure all dependencies are carried out and take care of Able to effectively manage timelines, external agencies, and report issues when the need arises Use and update project management tools to keep everyone posted regarding project status Identify areas for process improvement and solutions to implement Monitor work and provide updates to management; proficient in understanding customer requirements in terms of timelines, manpower scheduling, permits Ensure proper handling, documentation and safety of inventory items is carried out Check/review documentation uploaded/created by other team members and correct them when needed Create weekly, monthly, and quarterly reports or project updates to direct reporting line (including budget creation, manpower planning and project updates) Ensure surveys and installs follow the company’s safety and standards, and that commissioning is done with proper testing within acceptable guidelines Coordinate with SO Supervisors/Store Officers to manage movement and inventory and delegate ordering of additional supplies when needed Other duties as assigned Qualifications Able to think critically in high-pressure situations Technical knowledge relating to fiber-based telecommunications networks Experience managing projects using both Agile and Waterfall methodologies, with flexibility to adapt as needed Can be trusted to complete work without supervision and take responsibility for work items Can guide, mentor, train and teach internal and external teams on quality, standards and techniques for fiber optic and network equipment installation Can make sound decisions and back them up with logical reasoning Can conduct performance evaluation with subcontractors and subordinates Preferably proficient in project management systems and inventory management systems Hiring Process Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly. Privacy Statement RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing by third parties where required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be in accordance with applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. By applying, you acknowledge that you have read RISE’s privacy policy and understand your rights to access, correct or withdraw your information at any time. Website links: | Seniority level Not specified Employment type Full-time Job function Project Management, Information Technology Job titles Project Coordinator/Project Manager – Cebu; Project Coordinator (Customer Onboarding) #J-18808-Ljbffr