Cross-disciplinary Controls Lead Analyst
6 days ago
Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. About the team This is an exciting opportunity to be part of a growing Global team in as part of the Services Controls organization. The Services business is currently on a comprehensive, multi-year transformation program to standardize, simplify and identify opportunities for thematic risk reduction across its risk self-assessment (MCA - Manager’s Control Assessment) practices. This role will be focused on uplifting existing key controls, creating new controls as the need is identified and supporting the design of robust monitoring and testing requirements. The role is expected to work closely with stakeholders across Services (Product, Operations and Technology) and partner with other teams for execution. Key Responsibilities JANA / AS Cluster responsibility to review & redesign in scope Controls & monitoring in compliance with the Citi Operational Risk Policy, procedural requirements and monitoring methodologies. Identify and redesign processes and key controls with a focus on automation. Work with Enterprise and Services teams to ensure effective monitoring. Act as a key resource for JANA / AS Cluster owners to advise and support on the effective design and implementation of key risk management and control remediations. Serve as a key contributor to Service’s delivery of required Controls uplift. Support management in the review and challenge process on the effective design and management of controls to mitigate risks. Support the assessment of the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. Help drive and manage controls enhancements focused on increasing efficiency and reducing risk. Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies. Help support the oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting. Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures. Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality. Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures. Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures. Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators. Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of teams and creating accountability with those who fail to maintain these standards. Qualifications Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. Ability to identify, measure, and manage key risks and controls. Strong knowledge in the development and execution of controls. Proven experience in control related functions in the financial industry. Proven experience in implementing sustainable solutions and improving processes. Understanding of compliance laws, rules, regulations, and best practices. Understanding of Citi’s Policies, Standards, and Procedures. Strong analytical skills to evaluate complex risk and control activities and processes. Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. Strong problem-solving and decision-making skills. Ability to manage multiple tasks and priorities. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Developmental Value The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work. The role is JANA / AS Cluster in nature and will entail developing relationships and working with senior stakeholders across multiple countries, products, and control functions. The role is global in nature and will entail developing relationships and working with senior stakeholders across multiple countries, products, and control functions. The opportunity to learn about & improve Citi’s key Risk and Control processes across multiple financial products. Job Family Group Controls Governance & Oversight Job Family Cross-disciplinary Controls Time Type Full time Most Relevant Skills Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr
-
Episode Experience Lead
4 weeks ago
Pateros, Philippines Globe Telecom Full timeOverview At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. The position is responsible for executing and driving the improvements of a specific customer episode, ensuring a seamless, efficient, and...
-
Digital Media Lead
3 weeks ago
Pateros, Philippines HRTX Full timeRole: Media Lead Location: Taguig (Hybrid 4 days onsite, 1 day WFH)Work Schedule: Monday to Friday, Morning ShiftAbout the role: We are seeking a Digital Media Lead to spearhead digital media strategy, planning, buying, and execution for our major retail clients. This leadership role demands a strategic thinker with deep expertise in digital platforms,...
-
Operations & Change Senior Analyst
6 days ago
Pateros, Philippines Satellite Office Full timeRole Overview As the Operations & Change Senior Analyst at Send, you will be a key member of the operations team, reporting directly to the Business Operations Manager under Chief Risk and Operations Officer (CROO) function. This role is fundamental to the successful execution of our business strategy, focusing on the hands‑on delivery of tasks within...
-
Financial Planning Manager
3 weeks ago
Pateros, Philippines WHR Global Consulting Full timePOSITION TITLE: Financial Planning ManagerWORK LOCATION: Taguig City (Arca South)WORK SETUP: Full-Time, OnsiteSALARY: PHP 60,000–90,000 JOB SUMMARY:We are seeking a highly analytical, articulate, and results-driven Financial Planning Manager to lead the company's financial forecasting, planning, and performance reporting. The ideal candidate will have a...
-
Quality Assurance Specialist
1 week ago
Pateros, Philippines Coins.Ph Full timeWhat You’ll Do: Monitor and assess case handling performance of Risk Operations associates across all communication channels (tickets, chats, calls, etc.) to ensure compliance, accuracy, and adherence to established quality standards in fraud detection and risk mitigation. Lead regular calibration sessions with QA peers and team leads to maintain...
-
Platform Business Innovation Lead
4 weeks ago
Pateros, Philippines Globe Telecom Full timeOverview At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The Platform Innovation Lead drives the ideation, design, and development of cutting-edge platforms and services that fuel future...
-
Credit Risk Senior Analyst
6 days ago
Pateros, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeJob Overview Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Whether you’re at the start of your career or looking to discover your next adventure,...
-
Finance Analyst
2 weeks ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description STT GDC Philippines is a joint venture between Globe, Ayala and STT GDC. ST Telemedia Global Data Centres is one of the fastest-growing...
-
Business Analyst
3 weeks ago
Pateros, Philippines Willis Towers Watson Full timeThe Role Create and lead a small dynamic team to act as a Pool of Service supporting the portfolio & associated Programmes. Design Engagement tools to support resource allocations Create Functional Team reporting on Demand and Capacity Creation of supporting analysis artefacts such as process and data models where appropriate Recommend controls by...
-
Pateros, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Whether you’re at the start of your career or looking to discover your next adventure,...