Sales Support Specialist

3 weeks ago

Imus, Philippines Expedock Full time

Expedock is a tech-enabled solutions provider supporting some of the world’s biggest global brands. Our services—encompassing tech-enabled staffing, automation, and professional tech—integrate seamlessly into existing workflows to allow businesses to focus on their core operations. Our international team includes Stanford AI experts and logistics executives, and we are backed by prominent investors. We are dedicated to transforming businesses through innovation.

Responsibilities
  • Rates Management: Manage the entry of rates from carriers and suppliers that will be provided to customers.
  • Quotation Management: Prepare and manage complex quotations, ensuring accuracy and alignment with client needs.
  • Client Communication and Relationship Building: Act as a liaison between the sales team and clients, providing timely updates and ensuring customer satisfaction.
  • Contract Management: Oversee the management of contracts with carriers, ensuring all terms are met and renegotiating as necessary to reflect market changes.
Qualifications
  • Experience working in freight forwarding, shipping line, or brokerage firms, either locally or internationally
  • Familiar with shipping documents (BOLs, AWBs, PKLs, invoices, etc.)
  • Detail-oriented with experience in data entry and data validation tasks
  • Comfortable with modern software, technology, and computer systems
  • Familiarity with Transport Management Systems (TMS), especially Cargowise or Magaya
  • Graduate of Customs Administration or similar degree program
  • Licensed customs broker
  • Ability to effectively communicate ideas clearly and concisely in English, both in speaking and writing (C1)
  • Client management experience is a plus
Remote Work Technical Requirements

Must be able to provide and support their own computer hardware, software, and internet. The minimum technical requirements for remote work at Expedock are the following:

  • PC Hardware (Windows) with ≥ 8GB RAM
  • Intel Core i5 6th gen or above
  • Internet Service
  • Minimum speed of 25 Mbps
  • Uninterrupted internet connection is a requirement for this remote work position
  • Available HDD Space: 50 GB
  • Microsoft Suite (Excel, Word, and PowerPoint)
Why Expedock
  • Benefit from a competitive compensation package tailored to reflect your skills and experience.
  • Become part of a diverse and dedicated team that fosters a culture of excellence, autonomy and flexibility.
  • Embrace the convenience of a fully remote working environment, facilitating a healthy work-life balance without compromising on your connection to the dynamic world of tech.
  • Thrive in a company that values your potential, offering rapid career progression and opportunities for personal and professional development.

Interested applicants may apply through the link here:

Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • IT Services and IT Consulting
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