Seasonal Healthcare Customer Service Representative

4 weeks ago


Bacolod, Philippines TTEC Full time

Seasonal Healthcare Customer Service Representative

TTEC Bacolod, Western Visayas, Philippines

Overview

We’re hiring a Seasonal Healthcare Customer Service Representative to join onsite in Bacolod. You’ll help customers with timely answers, compassionate product guidance, and effective issue resolution as part of a global team.

What You’ll Do
  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues
What You Bring To The Role
  • Completed senior high school or high school (old curriculum)
  • 6 months of customer service experience or more (BPO or Non-BPO)
  • Ability to recognize, apply, and explain product or service knowledge
  • Computer experience
What You Can Expect
  • Get Php 12,000 completion bonus (terms and conditions apply)
  • Chance to win up to Php 10,000 eGC when you apply and get hired between Aug. 15 to Oct. 31 (terms and conditions apply)
  • Support for your career and professional development
  • Inclusive culture and community-minded organization where giving back is encouraged
  • Global team of curious lifelong learners guided by company values
  • Healthy benefits package based on position that could include PTO, tuition reimbursement, health and wellness incentives
About TTEC

Our business is about making customers happy. Since 1982, we’ve helped companies create engaging, pleased, profitable customer experiences powered by humanity and technology. We talk, message, text, and video chat with millions of customers every day. We are an equal opportunity employer and value diversity and inclusion across our global teams.

Primary Location: PH-Western Visayas-Bacolod

Job Function & Industry
  • Job function: Other
  • Industries: IT Services and IT Consulting, Outsourcing and Offshoring, Telecommunications
Employment Type
  • Temporary

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