Customer Advisor

Customer Advisor - New Accounts Officer (Bacolod) Customer Advisor - New Accounts Officer (Bacolod) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Security Bank Corporation Talent Acquisition Partner at Security Bank Corporation The Role As a Customer Advisor - New Accounts Officer , you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank. How you'll contribute Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank What we’re looking for Graduate of any Bachelor's Degree course With at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions. Must have good interpersonal skills, negotiation skills, and a strong customer service orientation Has an in-depth understanding of the regulatory, quality control, and risk management framework About Security Bank Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Industries Banking Referrals increase your chances of interviewing at Security Bank Corporation by 2x Get notified about new Customer Advisor jobs in Bacolod, Western Visayas, Philippines . Customer Service Representative - Bacolod Bacolod, Western Visayas, Philippines 5 days ago Bacolod - Customer Service Representative (Open) Bacolod, Western Visayas, Philippines 4 months ago Customer Call Representatives for Work on Site in Bacolod City Bacolod, Western Visayas, Philippines 1 week ago Healthcare Customer Service Representative Bacolod, Western Visayas, Philippines 4 days ago Bacolod, Western Visayas, Philippines 1 month ago Healthcare Customer Service Representative Bacolod, Western Visayas, Philippines 1 week ago Customer Service Representative (multi-channel experience) Bacolod, Western Visayas, Philippines 2 weeks ago Bacolod, Western Visayas, Philippines 5 days ago Bacolod, Western Visayas, Philippines 2 weeks ago Silay, Western Visayas, Philippines 6 days ago Silay, Western Visayas, Philippines 1 week ago CSR Telco Account Specialist for Work on Site Bacolod, Western Visayas, Philippines 1 month ago Customer Service Specialist for Telecommunication Account Bacolod, Western Visayas, Philippines 11 months ago Bacolod, Western Visayas, Philippines 1 month ago Telecommunication Associates (CSR) in Bacolod City Bacolod, Western Visayas, Philippines 2 months ago URGENT Sr. Representative, Real Time Management | Bacolod Bacolod, Western Visayas, Philippines 2 weeks ago Bacolod, Western Visayas, Philippines 22 hours ago Bacolod, Western Visayas, Philippines 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr