Freelance Customer Service Officer

4 weeks ago


Capital District, Philippines PRISM+ Full time

Base pay range $528.00/yr - $561.00/yr PRISM+ is a fast‑growing consumer electronics company based in Singapore, known for its high‑quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world. Responsibilities Respond to customer inquiries and provide accurate information and assistance Troubleshoot and resolve customer issues related to our products Ensure timely and effective communication with customers Collaborate with internal teams to address customer concerns and provide feedback for improvements Maintain thorough knowledge of our products, promotions, and company policies Requirements Fluent in both English (written and spoken) Previous experience in customer service or a related field Strong communication and interpersonal skills Ability to multitask and work well under pressure Attention to detail and problem‑solving skills Proficient in using customer service software and tools Reliable internet connection and appropriate work‑from‑home setup Data Entry and Management Social Media Moderation is a plus Benefits GY differential pay. Holiday differential pay. Incentives. Annual Bonus. Paid leaves (Annual, Medical, and Birthday). Salary may increase after 3 and 6 months (depending on performance). Freelancing job, hence a permanent work‑from‑home set up. Great work culture Seniority level Entry level Employment type Full‑time Job function Other Industries Technology, Information and Internet #J-18808-Ljbffr



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