Operations Specialist

2 weeks ago

Manila, Philippines AS White Global Full time

Join to apply for the Operations Specialist role at AS White Global .

THE OPPORTUNITY

Our partner is a leading Australian payments platform transforming how businesses manage bills, payroll, and supplier payments. Through advanced technology, secure solutions, and seamless integration, it simplifies financial operations and empowers businesses to thrive. With a strong track record since its inception, it has earned the trust of businesses nationwide as a reliable provider of innovative financial solutions.

We have an exciting opportunity for a driven and detail-oriented individual to join us as a full-time Operations Specialist based in Manila, Philippines. In this role, you will play a pivotal part in ensuring the seamless operation of our platform while upholding the highest standards of compliance and customer service.

This role requires onsite work during the first 3 months, then shifts to a hybrid setup (3x onsite weekly), following Australian business hours 6:00AM - 3:00PM Philippines time.

Key Responsibilities

  • Review customer applications to assess eligibility for platform access.
  • Conduct thorough background checks to ensure compliance with regulatory and company standards.
  • Approve platform access for eligible customers, adhering to KYC (Know Your Customer) and AML (Anti Money Laundering) protocols.
  • Collaborate with internal teams to maintain the integrity and security of our platform.

Skills, Experience & Qualifications

  • Experience: Prior experience in compliance and risk management, preferably within the financial sector.
  • Knowledge: Familiarity with KYC and AML regulations.
  • Technical Skills: Proficiency in Microsoft Excel and relevant tools.
  • Attention to Detail: A meticulous approach to reviewing and approving applications.
  • Organization: Strong organizational skills to manage multiple tasks effectively.
  • Communication: Excellent written and verbal communication skills with a customer-focused mindset.
  • Problem Solving: Strong analytical and problem-solving abilities.
  • Independence: Ability to work autonomously while contributing to team goals.
  • Bonus Points: Experience in the payments or banking industry is highly regarded.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Staffing and Recruiting

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Location: Manila, National Capital Region, Philippines

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