Analyst – Process Risk Reduction

4 days ago

Taguig, Philippines American Express Full time

Analyst – Process Risk Reduction & Analytics

At American Express, the Operational Risk Management (ORM) Process Risk Reduction and Analytics team analyzes data to identify systemic and emerging operational risks, quantifies risk exposure, and develops risk indicators and metrics to support management decisions. The role involves collaborating with multiple partners across business units, functions, and geographies to embed effective operational risk management in day-to-day operations.

Responsibilities
  • Support risk analytics initiatives by gathering, preparing, and analyzing data to identify and monitor systemic and emerging operational risks.
  • Develop and maintain risk solutions, metrics, and dashboards to quantify risks and provide actionable insights for management decisions.
  • Execute data transformation and ETL processes, ensuring accuracy, consistency, and quality across large datasets.
  • Perform statistical and trend analyses to identify patterns and potential risk exposures.
  • Assist in the development and deployment of visualization solutions (e.g., Tableau, Power BI, ThoughtSpot) to translate complex risk data into clear insights for stakeholders.
  • Collaborate with peers, managers, and cross-functional teams, providing technical and analytical support during project delivery, testing, and reporting.
  • Stay current on data tools and methodologies, applying best practices in data analysis and risk monitoring to continuously improve processes.
Minimum Qualifications
  • 2–4 years of experience in data analytics, risk analysis, or a related field.
  • Proficiency in SQL, Python, or similar tools for querying and analyzing large datasets.
  • Strong understanding of data warehousing concepts and hands-on experience with ETL processes.
  • Exposure to business intelligence tools (e.g., Tableau, Power BI, ThoughtSpot, Alteryx, Cognos).
  • Strong analytical and problem-solving skills, with attention to detail and data quality.
  • Effective communication skills for presenting analytical findings to technical and non-technical stakeholders.
  • Ability to work collaboratively in a team environment and manage multiple priorities.
Preferred Qualifications
  • Experience with Big Data platforms such as BigQuery, Databricks, or Snowflake.
  • Background or internship experience in risk management, internal audit, or control functions, ideally within financial services.
  • Familiarity with operational risk frameworks and regulatory expectations in financial institutions.
Workplace & Availability
  • Work Arrangement: Hybrid (onsite and work from home) – full-time.
  • Must have at least 25 Mbps internet connection and a private, quiet area to work from home.
Benefits & Additional Information

American Express offers a supportive, diverse working environment with benefits that focus on physical, financial, and mental well-being. Benefits may include medical/dental/vision coverage, retirement support, flexible work arrangements, parental leave, wellness resources, and professional development opportunities. Employment is contingent upon successful background verification and eligibility to work in the Philippines (no visa sponsorship for these positions).

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