BPO Retention/Renewals Specialist | Start ASAP

3 weeks ago

Taguig, Philippines iOPEX Technologies Full time

Great Passion. Great vision. Great People. Be an iOPEXian today We are looking for awesome professionals who wants to join our # team Retention and Renewals Specialist (US Voice Account - with 50k performance bonus) Responsibilities Proactively reaching out to customers to discuss renewal opportunities and address any concerns or queries Providing personalized support and solutions to ensure a seamless and positive customer experience Identifying opportunities to cross-sell and up-sell additional products or services Maintaining accurate records and documentation of customer interactions Collaborating with the sales and marketing teams to develop targeted renewal strategies Continuously seeking ways to improve customer satisfaction and loyalty Qualifications At least 1 year of BPO experience Senior High School or High school old curriculum graduates with good communications are welcome to apply Should be willing to work onsite on a night/shifting schedule in BGC, Taguig Other info Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work set up: Onsite Schedule: Shifting Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer What's in it for you Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us Send your resume to Send a message to 0917--856---3325 (JAMIE) Our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig #J-18808-Ljbffr

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