Private Nurse

3 weeks ago

Aklan Philippines Buscojobs Full time

Clinical Operations Specialist – Benefits Guided Care

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client's brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview

We are seeking a motivated and enthusiastic professional to join our Benefits Guided Care department as a Clinical Operations Specialist. In this role, you will play a crucial part in providing exceptional support and service to our clients.

Responsibilities and Duties
  • Manage case and patient calls with professionalism
  • Efficiently handle outpatient clinical calls within 6 minutes
Skills & Qualifications

Technical Requirements

  • Registered Nurse (RN) with 3 years of bedside experience
  • Experience in ER, ICU, or OR is a plus
  • Ability to type 45+ WPM with precision and accuracy
  • Strong technical proficiency and comfort with online independent study
  • Capability to memorize and consistently apply key scripts verbatim
  • Able to navigate complex decision trees and apply foundational principles

Soft Skills

  • Self-motivated with a passion for learning and professional development
  • Exceptional communication skills—direct, concise, and engaging
  • Comfortable with repetitive tasks and structured processes
  • Strong organizational and problem-solving skills
  • Ability to receive and apply feedback proactively
  • Must demonstrate initiative, professionalism, and adaptability

Compensation & Benefits (examples):

  • Weekly payroll
  • Paid Government Mandated Benefits
  • 10% Night Differential
  • Holiday Pay
  • Paid time off
  • 13th month compensation
  • 100% Employer-Paid medical, dental and life insurance for employee only upon meeting eligibility requirements
  • Free parking
Job Details

Job Type: Full-time

Ability to commute/relocate:

  • San Juan (National Capital Region): Reliability to commute or plan to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Bedside: 3 years (Preferred)

License/Certification:

  • RN License (Required)

Willingness to travel:

  • 100% (Preferred)
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