Re-Advertisement | Home Based Consultancy: Tsi Roma Education/ Inclusive Education Expert-Consu[...]
23 hours ago
Overview
We’re looking for reliable, detail-oriented Virtual Assistants (VAs) to support daily administrative, sales-related, and specialized tasks. Roles are remote and may involve CRM management, inbound/outbound communications, scheduling, reporting, and project support. Suitable for candidates with experience in virtual assistance, customer service, admin support, or related fields within BPO or professional services environments.
Responsibilities- Inbound Sales Support: triage and manage inbound enquiries via email, web, and phone; assign or escalate as needed.
- CRM & Data Management: update and maintain CRM/database hygiene, ensure accurate notes and timely data entry.
- Admin & Calendar Support: schedule meetings, follow-ups, and maintain calendars.
- Quoting & Admin Prep: help prepare basic quotes, proposals, or admin documents for review.
- Follow-ups: send follow-up emails/SMS and maintain communication trackers.
- Routine Reporting: assist in creating and maintaining weekly/monthly sales and admin reports.
- Campaign Overflow: provide admin overflow or ad-hoc consultant support during busy campaigns.
- 1–2 years of experience in Virtual Assistant, Admin, or Customer Support roles.
- Background in BPO or professional services is a strong plus.
- Excellent written and spoken English; strong attention to detail and organizational skills.
- Proficient with Microsoft 365 (Outlook, Excel, Word, Teams).
- Comfortable working with CRMs or database tools and quick to learn new systems.
- Reliable internet connection and home working setup.
- Available to work with overlap during Australian business hours (Sydney time).
- Salary: competitive, based on experience.
- Healthy work environment and inclusive workplace.
- HMO/health insurance coverage.
- Paid time off, vacation, holidays, and sick leave.
- Company-provided equipment (PC or laptop).
- Remote work options and flexible schedule with some perks and events.
- AutoCAD Virtual Assistant (AutoCAD VA) – Remote support including design drafting with AutoCAD, contract reviews, KPI reporting, document preparation, and project management support. Requirements include: strong English skills; 3+ years in Administrative Support, Customer Service, or Marketing Assistance; AutoCAD expertise; familiarity with MS Office and Google Workspace; ability to work with US customers; and appropriate hardware specs.
- Digital Marketing Virtual Assistant (Digital Marketing VA) – Remote support including research, copywriting, social media and community management, website maintenance, and basic marketing knowledge. Requirements include: 3+ years in Administrative/Customer Service/Executive Assistance & Marketing; knowledge of digital marketing, design, content writing; comfortable with night shifts for US time zones.
- Account and Billing Virtual Assistant – Part-time role focused on medical billing tasks including claims, eligibility checks, and reporting.
- Employment Type: Full-Time or Part-Time (varies by role).
- Schedule: Varies by role and time zone; some roles aligned to US or Australia business hours.
Note: Content reflects multiple postings and variations. Specific duties, benefits, schedules, and requirements may differ by individual role.
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