CSR ( Non voice account Earn up to 25K)

4 days ago

Quezon City, Philippines Lexie Staffing And Business Consulting Full time
Job Title: Customer Service Representative ( Non-Voice )
Location : Centris Quezon City
Salary range : 17K to 25K

Job Overview:

The Non-Voice Customer Service Representative is responsible for providing exceptional customer service by addressing customer concerns and inquiries through various non-voice communication channels, such as live chat, email, social media, or helpdesk tickets. The role involves problem-solving, offering support, and ensuring customer satisfaction while maintaining professionalism and efficiency in digital interactions.

Key Responsibilities:

-Respond promptly and professionally to customer inquiries via chat, email, or social media platforms.
-Provide detailed and clear responses to customers regarding products, services, and company policies.
-Troubleshoot and resolve customer issues or concerns through written communication.
-Track and manage customer queries and complaints in a ticketing system.
Provide product or service recommendations based on customer needs.
-Ensure all interactions are logged accurately and are followed up in a timely manner.
-Collaborate with other departments (e.g., technical support, sales) to resolve complex issues.
-Maintain a high level of product knowledge and stay up-to-date with company updates or promotions.
-Provide feedback to the management team regarding customer concerns and potential improvements.
-Uphold the company’s customer service standards and policies.

Skills and Qualifications:

High school diploma or equivalent (Bachelor’s degree preferred).
Proven experience in customer service or support roles (preferably in non-voice channels).
Strong written communication skills with attention to detail.
Proficient in using customer service software, CRM tools, and chat/email platforms.
Problem-solving skills with the ability to manage multiple inquiries simultaneously.
Patience and empathy in dealing with customer issues.
Ability to work independently and as part of a team.
Strong time-management skills and the ability to prioritize tasks.

Desired Traits:

Active listening skills and ability to understand customer needs.
Positive attitude and willingness to help.
Strong organizational skills.
Ability to handle high volumes of inquiries with professionalism.
Flexibility and adaptability to changing customer needs.
Work Environment:
Primarily remote or office-based.
Standard working hours, but may include shifts during evenings or weekends depending on business requirements.

Benefits:

* Competitive salary.
* Health insurance.
* Paid time off.
* Opportunities for career growth and training.

  • CSR ( Non voice account Earn up to 25K)

    3 days ago

    Quezon City, Philippines Lexie Staffing And Business Consulting Full time

    Job Title: Customer Service Representative ( Non-Voice ) Location : Centris Quezon City Salary range : 17K to 25K Job Overview: The Non-Voice Customer Service Representative is responsible for providing exceptional customer service by addressing customer concerns and inquiries through various non-voice communication channels, such as live chat, email,...

  • Csr( Earn up to 17K to 22K Non Voice Account )

    3 days ago

    Quezon City, Philippines Lexie Staffing And Business Consulting Full time

    A CSR (Customer Service Representative) Non-Voice Account typically refers to a position in which the representative handles customer inquiries and support through non-verbal communication channels, such as email, chat, or social media, rather than through phone calls. Below is a sample job description for a CSR non-voice account: Job Title: Customer...

  • Csr( Earn up to 17K to 22K Non Voice Account )

    4 days ago

    Quezon City, Philippines Lexie Staffing And Business Consulting Full time

    A CSR (Customer Service Representative) Non-Voice Account typically refers to a position in which the representative handles customer inquiries and support through non-verbal communication channels, such as email, chat, or social media, rather than through phone calls. Below is a sample job description for a CSR non-voice account: Job Title: Customer...

  • Local account non voice agent

    3 weeks ago

    Quezon City, Philippines Sapient Global Services Full time

    cOne-day hiring process! Earn up to 25k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites! The ideal candidate loves talking to people and proactively solving issues. What can we offer? HMO Benefits Shift Schedule (Day shift/Mid shift/Night shift) Pioneer, Non-voice, and Easy Accounts Available Incentives and Signing Bonuses &...

  • Local account non voice agent

    3 weeks ago

    Quezon City, Philippines Sapient Global Services Full time

    cOne-day hiring process! Earn up to 25k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites! The ideal candidate loves talking to people and proactively solving issues. What can we offer? HMO Benefits Shift Schedule (Day shift/Mid shift/Night shift) Pioneer, Non-voice, and Easy Accounts Available Incentives and Signing Bonuses &...

  • Local account non voice agent

    3 weeks ago

    Quezon City, Philippines Sapient Global Services Full time

    cOne-day hiring process! Earn up to 25k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites! The ideal candidate loves talking to people and proactively solving issues.What can we offer?HMO Benefits Shift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableIncentives and Signing Bonuses & other...

  • CSR (Non Voice)

    3 weeks ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: CSR (Non Voice) Company Industry: BPO Company Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php30,000 - Php40,000 (Negotiable) Training: On Site...

  • Non Voice CSR

    3 weeks ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: Non Voice CSR Company Industry: BPO Company Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php30,000 - Php40,000 (Negotiable) Training: On Site...

  • Non Voice CSR

    3 weeks ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: Non Voice CSR Company Industry: BPO Company Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php30,000 - Php40,000 (Negotiable) Training: On Site...

  • CSR (Non Voice)

    3 weeks ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: CSR (Non Voice) Company Industry: BPO Company Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php30,000 - Php40,000 (Negotiable) Training: On Site...

  • CSR (Non Voice)

    3 days ago

    Quezon City, National Capital Region, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: CSR (Non Voice)Company Industry: BPO CompanyWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php30,000 - Php40,000 (Negotiable)Training: On Site Work...

  • CSR (Non Voice)

    3 weeks ago

    Quezon City, Philippines J-K Network Services Full time

    COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: CSR (Non Voice)Company Industry: BPO CompanyWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php30,000 - Php40,000 (Negotiable)Training: On Site Work...

  • Hiring International CSR

    2 weeks ago

    Quezon City, Philippines Neksjob Corporation Full time

    Job Overview:•We are looking for Customer Service Representatives (CSR – Voice) to provide outstanding customer support and ensure a seamless experience. Join us on-site at our Bridgetowne location and earn up to 24K, plus incentives.Responsibilities:•Handle inbound customer calls and emails professionally.•Address customer questions, concerns, and...

  • CSR Travel Account

    3 days ago

    Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    Exciting Career Opportunity in Cebu! Join Our Travel Account & Earn Up to ₱25K! Looking for a fresh start or a better career path? This is your chance! Qualifications: - At least HS Grad (old curriculum) / SHS Graduate - Open to candidates with 6 months BPO experience - Strong computer navigation skills - Excellent communication skills - Willing to work...

  • Pure Non Voice Account

    3 hours ago

    Quezon City, National Capital Region, Philippines Sagility Full time

    Company: Sagility PHAccount: NON-VOICE ACCOUNTSet-up: Permanent Work on siteResponsibilities/Task:( Review patient Charts / Medical Records specifically for cancer patients - Oncology )Qualifications:-Candidate must be a graduate of Bachelor of Science in Nursing-Must be a PHRN License holder only ( NON-USRN LICENSE )-Preferably with 1 year of any direct...

  • CSR Travel Account

    2 days ago

    Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    Exciting Career Opportunity in Cebu! Join Our Travel Account & Earn Up to ₱25K! Looking for a fresh start or a better career path? This is your chance! Qualifications: - At least HS Grad (old curriculum) / SHS Graduate - Open to candidates with 6 months BPO experience - Strong computer navigation skills - Excellent communication skills - Willing to work...

  • CSR (Non voice) -Virtual process

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Valeros Business Company Full time

    Role Description This is a full-time on-site role for a CSR (Non voice) - Virtual process at STACKph in Makati. The role involves providing customer service support through non-voice channels to ensure customer satisfaction and positive experiences. Qualifications Customer Service Representatives and Customer Service skillsCustomer Support and Customer...

  • Customer Support Voice CSR

    2 weeks ago

    Quezon City, Philippines Neksjob Corporation Full time

    Job Overview: • We are looking for Customer Service Representatives (CSR – Voice) to provide outstanding customer support and ensure a seamless experience. Join us on-site at our Bridgetowne location and earn up to 24K, plus incentives. Responsibilities: • Handle inbound customer calls and emails professionally. • Address customer questions,...

  • Now Hiring Non Voice CSR

    2 weeks ago

    Taguig city, Philippines Neksjob Corporation Full time

    Looking for a hassle-free, non-voice role in a dynamic eCommerce environment? Join our team in Manila as an Ecommerce Support Specialist! What You’ll Do: Provide chat and email support to customers for an eCommerce account Assist with order processing, account inquiries, and troubleshooting Ensure a seamless and positive customer experience Work in a...

  • PHRN - Non Voice Account (Oncology type) with Sign On Bonus

    3 days ago

    Quezon City, Philippines Sagility Full time

    Company: Sagility PH Account: NON-VOICE ACCOUNT Set-up: Permanent Work on site Responsibilities/Task: ( Review patient Charts / Medical Records specifically for cancer patients - Oncology ) Qualifications: -Candidate must be a graduate of Bachelor of Science in Nursing -Must be a PHRN License holder only ( NON-USRN LICENSE ) -Preferably with 1 year of...