Systems Infrastructure Architect
4 days ago
SUMMARY The Systems Infrastructure Architect is responsible for designing, securing, and evolving company’s core infrastructure systems and platforms. This role ensures high-performance, reliable, and secure systems by managing enterprise servers, cloud environments, virtual infrastructure, network security, and business continuity tools. Reporting to the Chief Technology & Solutions Architect (CTSA), this role supports the long-term vision of company’s IT operations through proactive service, vendor coordination, and technical leadership. The Architect acts as a trusted advisor in infrastructure decision‑making while maintaining alignment with company’s heartbeat values, client service commitments, and technology roadmap. JOB RESPONSIBILITIES Design and maintain secure and scalable infrastructure systems (on‑prem, virtual, hybrid cloud). Manage and monitor Windows Server environments, Active Directory, DNS, DHCP, GPOs, and domain services. Oversee endpoint compliance, patching automation, and lifecycle planning. Lead BCDR planning, including Datto appliance management, replication, and recovery testing. Support Microsoft 365 and Azure integrations, including Intune policy management and Exchange Online. Administer endpoint security tools including antivirus, EDR, and SOC‑as‑a‑Service platforms. Implement security controls, MFA enforcement, and SIEM for visibility across systems. Maintain and support enterprise firewalls, switching, and secure access technologies (e.g., Fortinet). Provide escalation‑level support for complex infrastructure incidents and outages. Support quarterly business reviews (QBRs) with infrastructure reporting, asset health, and risk assessments. Document systems, incidents, and infrastructure changes in IT Glue. Lead infrastructure‑related projects and contribute to strategic IT planning. Ensure compliance with IT governance standards and regulatory requirements. Mentor junior staff and contribute to team knowledge sharing. Maintain licensing, warranties, vendor renewals, and procurement for infrastructure components. QUALIFICATIONS Bachelor’s degree in Information Systems, Computer Science, or equivalent experience. 5+ years of hands‑on experience in systems administration, infrastructure architecture, or network engineering. Relevant certifications preferred: Microsoft Azure, Fortinet NSE, VMware, CompTIA Network+, MCSA/MCSE. Experience in an MSP or multi‑tenant environment is a strong advantage. Availability for scheduled maintenance windows and participation in escalation/on‑call rotations. Deep technical expertise in systems architecture, Microsoft infrastructure, and cloud platforms. Experience with Hyper‑V/VMware, Active Directory, Group Policies, and backup infrastructure. Understanding of cybersecurity frameworks and endpoint protection best practice. Hands‑on experience with Fortinet or similar network and firewall technologies. Proficiency with M365, Azure AD, Intune, and licensing management. Excellent documentation practices using platforms like IT Glue. Ability to translate complex infrastructure requirements into practical, secure solutions. Strong troubleshooting and decision‑making capabilities under pressure. Excellent written and verbal communication skills with cross‑functional teams. Leadership mindset. JOB REQUIREMENTS Should be willing to accept a long‑term work‑from‑home arrangement. Should be amenable to a permanent night shift schedule. #J-18808-Ljbffr
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