CSR For Healthcare Pioneer Account

4 weeks ago

Quezon City, Philippines Jocson College Inc. Full time
CSR for Healthcare Pioneer Account - Open for Freshers and Undergrads Sagility CSR for Healthcare Pioneer Account - Open for Freshers and Undergrads Sagility

National Capital Region (NCR), Quezon City

  • Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Customer Service related experience.
  • Required language(s): English.
Responsibilities

What you'll be doing

  • Handling inbound calls from customers and addressing their queries and concerns in a professional and efficient manner
  • Providing accurate information and guidance to customers on a range of healthcare-related topics
  • Documenting customer interactions and maintaining detailed records of all conversations
  • Escalating complex issues to the appropriate team members for resolution
  • Adhering to company policies and procedures to ensure a consistent and high-quality customer experience
  • Continuously seeking opportunities to improve customer satisfaction and team performance

About us

Sagility Philippines B.V. Branch Office is a leading provider of customer service and business process outsourcing solutions. With a strong presence in the Philippines, we pride ourselves on our commitment to delivering exceptional service and creating a positive impact for our clients and their customers. Join our team and be a part of our exciting journey

Qualifications

College Graduate (any courses) no experience needed
Completed 2 yrs in college, Associate/Vocational -2yrs with at least 6 mos work experience (not necessarily bpo)
Willing to work onsite, available asap
Flexible schedule/GY
Salary package: 19K
Other benefits: 20% Night Diff, HMO upon hire plus 14th month pay
Email us your updated CV

Apply now and start your new role in the new year

Additional Requirements

Or apply in person at - Sagiltiy Recruitment Hub G/F Giga Tower Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City

Look for Angel Peregrino, Mary Grace Macabuag or Regine.

Additional Info
  • Location: Quezon City, National Capital Region (NCR).
  • Full Time position(s) are available.
  • Number of vacancies: 300.
About Us

A global leader in business process management and member/patient experience, HGS Healthcare combines technology-powered services with decades of Healthcare domain expertise to drive positive outcomes. We optimize the entire member experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

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