Level up your career at TTEC Cebu | Technical Support Representative II Job at TTEC in Cebu City | Xcruit
4 weeks ago
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 5pm. You may visit TTEC Cebu office at eBloc Tower 2, Geonson Street, Asiatown IT Park.
What You’ll be Doing
Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1-year BPO experience (Voice) if you’ve completed Senior High School or 2 years in college
Must have Technical Background
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Get up to Php10,000* Retention Bonus (*terms & conditions apply)
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.
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Cebu, Philippines TTEC Full timeBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work®...
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