Credit and Collection Supervisor

3 weeks ago

Mandaluyong, Philippines MSCS PrimeGoods Full time

Overview

The Credit and Collection Supervisor is responsible for overseeing the company's credit and collection operations, ensuring that all accounts receivable are collected in a timely and efficient manner. This position involves managing a team of credit and collection staff, monitoring overdue accounts, implementing collection strategies, and ensuring adherence to company policies and legal requirements. The Credit and Collection Supervisor plays a critical role in maintaining the financial health of the company by ensuring the effective management of credit risk and improving cash flow.

Responsibilities
  • Supervise and lead the Credit and Collection team, providing guidance, training, and support to ensure departmental objectives are met.
  • Oversee the establishment and enforcement of credit policies and procedures.
  • Review and approve customer credit applications, setting appropriate credit limits based on financial analysis and company policy.
  • Monitor the creditworthiness of customers and make recommendations for adjustments to credit limits, terms, and conditions when necessary.
  • Ensure compliance with all credit policies and applicable laws to mitigate financial risk for the company.
  • Develop and implement effective collection strategies to reduce the company’s outstanding receivables.
  • Monitor and track overdue accounts, ensuring that collection efforts are conducted in a timely and professional manner.
  • Work with clients to negotiate payment terms, resolve disputes, and set up payment plans.
  • Ensure that all overdue accounts are pursued through appropriate communication methods (phone calls, emails, or letters).
  • Prepare and send reminders for overdue accounts and escalate issues to management when necessary.
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