Healthcare Administrative Specialist
3 weeks ago
Virtual Rockstar is hiring a full‑time Administrative Specialist for a remote pediatric therapy practice based in Alabama. This role supports the clinic’s administrative and billing operations, ensuring accurate data entry, claims tracking, and coordination within the EMR and clearinghouse systems during the transition from Ensora to Raintree. You will also use Waystar Clearinghouse to connect remittances, assist with Medicaid portal entries, and keep documentation and billing data clean, complete, and correctly organized. About Our Client A compassionate pediatric therapy practice dedicated to helping children reach their full potential through evidence‑based and family‑centered therapy services. The team values professionalism and teamwork. Responsibilities Enter and update patient, billing, and therapy data in Ensora EMR and support migration into Raintree. Maintain accuracy and completeness of digital records, ensuring compliance with clinic standards. Support ongoing data cleanup and system integration efforts as new tools are implemented. Manage data entry and connections between Waystar remittances and Ensora claims. Match and reconcile insurance payments and remittance reports accurately. Track claim status and coordinate resolution of discrepancies or denials. Assist with setup and transition of clearinghouse processes during Raintree migration. Process billing‑related data for TPL in the Alabama Medicaid portal. Support claim submissions, payment posting, and report generation. Monitor unpaid claims and follow up as needed. Maintain secure and accurate documentation for audits and reporting. Communicate with internal team members regarding data updates or missing documentation. Prepare simple reports and summaries to help leadership track billing progress and system performance. Collaborate with therapists and front‑office staff to ensure seamless billing and administrative workflows. Uphold patient confidentiality and HIPAA compliance at all times. Requirements 2+ years of administrative, billing, or data entry experience in a healthcare or therapy setting. Experience with Waystar Clearinghouse, Ensora, or Raintree (or other EMRs) preferred. Familiarity with Alabama Medicaid portal (TPL) a strong plus. Exceptional attention to detail and accuracy in data management. Strong organizational and time‑management skills. Professional communication and teamwork skills. Reliable technology setup suitable for HIPAA‑compliant remote work. Positive, proactive attitude and integrity in handling sensitive information. Benefits Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. Make a meaningful impact by helping to build and strengthen families across the globe. #J-18808-Ljbffr
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