Service and Sales Representative

2 weeks ago


LapuLapu, Philippines ResultsCX Full time

Service and Sales Representative - Newtown

ResultsCX, Lapu-Lapu, Central Visayas, Philippines

Join to apply for the Service and Sales Representative - Newtown role at ResultsCX

Hiring now Start a greater career at the heart of Cebu City. Our Newtown site is looking for highly motivated individuals who are dedicated to providing exceptional customer service and contributing to a positive team environment. At ResultsCX, we train our team members to deliver excellent customer service to our clients and make a better community for our employees.

What’s Your Greater? Come find it at ResultsCX. Join ResultsCX and take pride in being the voice of our customers. Our Sales Representatives - Onsite in Newtown are passionate about helping our customers. You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills, and the ability to solve problems, we want you.

How can you make a difference?
  • Provide excellent customer service
  • Communicate with customers over the phone, via email, and/or online chat
  • Multitask on multiple computer screens and windows to attend to the customer’s concern
  • Resolve issues while providing an exceptional customer experience
To join our team, you need:
  • To be of legal working age
  • At least a high school or senior high school diploma
  • Exceptional communication skills
  • Ability to type 35 words per minute
  • Basic computer navigation skills
  • Positive attitude, strong work ethic, and ability to thrive in a dynamic environment
  • Contact Center experience is a plus
Why join our ResultsCX team?
  • Add your unique talent to our team
  • Explore opportunities to grow personally and professionally
  • Earn and save with paid training, employee performance incentives, healthcare benefits, and paid time off
  • We value mental health and work-life balance
  • Be part of an inclusive, diverse team
  • Provide unbelievable service that makes a customer’s day brighter

ResultsCX is an equal opportunity employer that values diversity and inclusion. Be part of our team as a Customer Experience Representative; you will enjoy limitless opportunities for development and growth.

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