Business Analyst

3 weeks ago

Cebu City, Philippines NCR Voyix Full time

Job Title: Business/Data Analyst Location: Cebu Mode Of Work: Onsite Experience: 3 to 9 years About Us: NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Description Summary As a Junior Business Analyst, you will support the operations and client success teams by analyzing data, documenting processes, and assisting in the delivery of insights that improve customer experience and operational performance. This is an excellent opportunity to grow your analytical and business skills in a fast-paced, tech-driven environment. We are looking for an operations expert who consistently has their finger on the pulse of our day-to-day tactical operations and can lead internal teams to deliver on customer commitments. They are process-oriented, ensure adherence to procedures, and can expertly navigate operational challenges. Job Description: Bachelor’s degree in Business, Information Systems, or a related field. 2-5 years of experience in a business analyst or operations support role Basic understanding of SaaS business models and retail operations is a plus. Proficiency in Microsoft Excel; familiarity with data tools like SQL, Power BI, or Quickbase is a must Strong communication, organizational, and problem-solving skills. Eagerness to learn, collaborate, and grow in a fast-paced environment. ITIL and/or Agile certification with a strong understanding of escalations and incident management Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: Software Development, Retail, and IT Services and IT Consulting #J-18808-Ljbffr

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