Remote Tier 2 Technical Support Engineer

3 days ago

quezon city, metro manila, Philippines Talent First Full-time ₱725,000 Contract

Talent First seeks a dedicated Technical Support Specialist to assist Cynet customers worldwide. You will install, configure, and optimize Cynet products remotely, with occasional on-site visits if required, and contribute to knowledge base articles.

You will collaborate with SOC and R&D teams, deliver remote training, and provide Tier 2 support while meeting SLAs. The role requires strong English communication, problem-solving, and the ability to work under pressure in a remote, global